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August 2023 by David B.
Folks, this is not your "Jewelry store in the mall", nor is it a high-pressure commission jewelry giant. Elyse is a family business, and has been that way for generations. They do business by appointment, so you are the only customer in the store, getting individual attention. They make their products, so everything is individual. They take the time to educate you, so you understand exactly what you buy. They provide an independent appraisal so you know you got what you paid for. And their work is top notch so there is outstanding value, both in what you buy and in the workmanship of their work. They sell gold by weight so a fair price is guaranteed. The best part? You leave there feeling like you made new friends. Thank you Richard and Isabel... you guys rock. I would never go anywhere else.
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February 2023 by Anokhi Pattni-Shah
I ordered a necklace and the clasp was broken. We emailed and the service was amazing, they sent us a new one completely free. Such a beautiful necklace and amazing people. Would definitely recommend buying from here!
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August 2022 by Victoria S.
Simply the best! Elyse has been our family jewelers for over a decade. We've purchased gorgeous necklaces, bracelets, classic diamond earrings, our cherished wedding bands and recently had my engagement ring reset with a dazzling halo. There’s no one I’d trust more for stunning, one-of-a-kind pieces, ability to work in any price range, and true quality you can trust. Richard creates masterpieces. There’s a reason we won’t shop anywhere else!
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May 2022 by Susan H
I had the BEST experience at Elyse Jewelers! It is the only jewelry store I will use moving forward.After visiting numerous high end jewelry stores in the area, I was frustrated and underwhelmed by their sapphire selections. More often than not, these high end jewelry stores treated me as though I was an inconvenience for requesting that they find me additional sapphires to view for my engagement ring.From the moment I walked into Elyse Jewelers, I was treated like royalty! Richard and Isobel were so professional, personable, and compassionate. I told them what I was looking for in a sapphire and ideas about a setting.Within hours Richard had half a dozen sapphires for me to view that knocked my socks off! I was beyond impressed! We spent some time going over sapphires and potential setting ideas. Never once did I feel rushed or pressured. I found the perfect sapphire, in a setting more beautiful than I ever imagined. All the while staying within my price range.The passion and craftsmanship for all his jewelry is reflected in the superb quality of all his pieces. I am so grateful that I found Elyse Jewelers! They made what I expected to be a stressful and nerve wracking experience with lots of negotiating and settling... into a pressure free, seamless, and enjoyable experience.I left there feeling confident and over the moon excited about my purchase. I highly recommend them to anyone looking for exceptional jewelry and exceptional customer service.
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May 2022 by Susan H.
I had the BEST experience at Elyse Jewelers! It is the only jewelry store I will use moving forward. After visiting numerous high end jewelry stores in the area, I was frustrated and underwhelmed by their sapphire selections. More often than not, these high end jewelry stores treated me as though I was an inconvenience for requesting that they find me additional sapphires to view for my engagement ring. From the moment I walked into Elyse Jewelers, I was treated like royalty! Richard and Isobel were so professional, personable, and compassionate. I told them what I was looking for in a sapphire and ideas about a setting. Within hours Richard had half a dozen sapphires for me to view that knocked my socks off! I was beyond impressed! We spent some time going over sapphires and potential setting ideas. Never once did I feel rushed or pressured. I found the perfect sapphire, in a setting more beautiful than I ever imagined. All the while staying within my price range. The passion and craftsmanship for all his jewelry is reflected in the superb quality of all his pieces. I am so grateful that I found Elyse Jewelers! They made what I expected to be a stressful and nerve wracking experience with lots of negotiating and settling... into a pressure free, seamless, and very enjoyable experience. I left there feeling confident and over the moon excited about my purchase. I highly recommend them to anyone looking for exceptional jewelry and exceptional customer service.
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February 2022 by Victoria Loughlin
Simply the best! Elyse has been our family jewelers for over a decade. We've purchased gorgeous necklaces, bracelets, classic diamond earrings, our cherished wedding bands and recently had my engagement ring reset with a dazzling halo. There’s no one I’d trust more for stunning, one-of-a-kind pieces, ability to work in any price range, and true quality you can trust. Richard creates masterpieces. There’s a reason we won’t shop anywhere else!
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January 2022 by Stephanie M.
I needed to find a jeweler who could help me set a new diamond in my mother's ring that was passed down to her from her great aunt. My future brother-in-law customized an engagement ring through Elyse and recommended I go here. I was blown away by the positivity and knowledge throughout the whole process! Even though I came days before Christmas, the ring was ready in time to gift to my mother. The ring was beautiful and my mother was so thrilled. I really loved this whole process as the customer service was on another level and so grateful they could restore the beauty of my mother's vintage ring and bring her happiness! I definitely recommend Elyse Jewelers!
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December 2021 by Michaele Morrow Esdale
We found Elyse Jewelers by accident - I just googled and they came up - but it is one of the most happy accidents I can imagine. My now-husband and I went to Elyse earlier this year looking for an engagement ring. It was our first time meeting Richard (the owner), and we were understandably a little nervous and excited about buying a ring. Even though we had both been married and bought other jewelry before, neither of us had ever had the experience like the one that day - Richard sat with us for half an hour and explained everything there was to know about diamonds. And then he found the perfect stone for me that day - and the setting is just incredible. The most common comment I hear is - "your ring is stunning." Richard and Isobel both helped us with my husband's ring - which is gorgeous and comfortable for him - and then helped me out with other jewelry for our wedding day. Richard now feels like a family friend, and I know we will be back for more pieces in the future. (photo credit Sarah Surette Photography).
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January 2021 by Meredith Varcarolis
Richard and his staff were a pleasure to work with from beginning to end. My custom ring is absolutely gorgeous and I couldn’t be happier.
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July 2020 by Michelle Goodall Faulkner
My husband and I purchased an engagement ring elsewhere, and the setting was not good quality - I kept losing stones. I took it to Elyse, and Richard custom designed a very similar setting that's much higher quality. The ring is GORGEOUS and I couldn't be happier. Next time we'll go right to Elyse instead of shopping elsewhere! Thanks, Richard!
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July 2020 by Beth Opie
Richard did a beautiful job handcrafting my wedding band and anniversary band to match the engagement ring my husband purchased in his home country, Poland. He didn’t miss a detail. It’s perfect.
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September 2019 by Michelle Kandilou
My husband and I have had a fantastic experience with Richard and the staff at Elyse Jewelers. We would recommend him to anyone in the area looking for an engagement ring or wedding band. When my (now) husband began the engagement ring search, Richard gave him all the information needed to select the perfect diamond and setting. When it came time to choose our wedding bands, we went back to Richard. He custom made two wedding bands to match perfectly with my engagement ring, which came out beautiful. The men’s wedding band selection is HUGE. He was so patient and allowed my husband to try on different bands on a few different occasions before my husband ultimately made his decision. Richard is meticulous in his art and his turnaround time is quick, especially when compared to larger jewelry chains. Thank you, Richard and team!
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December 2018 by Brooke W.
We chose Elyse jewelers for my husband's wedding band. We enjoyed our experience of shopping with Richard, however when I went to pick up the ring it was another story. Upon receiving the ring, I noticed it was not the one I ordered, as it had a completely different finish. I mentioned this to Richard, who completely gaslighted me and told me that was what I ordered and the weird hammered finish would "fade over time" into the brushed metal I had actually ordered. I insisted it wasn't the ring, but was getting nowhere with him and left and called my husband. Once my husband got involved, Richard took the claim seriously and eventually admitted he had the rings mixed up in the display case so the style number was correct, however it was not the ring we had tried on. He offered to correct the mistake at no charge like it was a favor (in reality, it would be the only obvious solution since it was his mistake) but said nothing to me when I went to pick up the correct ring. I am willing to accept that mistakes happen, but the blatant disrespect I received from Richard was completely unprofessional. As if the customer service isn't enough reason to stay away, my husband has worn his ring for just 9 days, and the finish is already scratching off. Spend your money elsewhere.
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September 2018 by Rachel Bird
I cannot say enough positive things about my experience with Elyse Fine Jewelers. My fiance brought my grandmother's diamond to Richard to reset into a new ring. When you have a family stone, you want to work with a jeweler you trust, and Richard was exactly that. Not only he take care of my grandmother's diamond through his work as a jeweler and reset the diamond into an absolutely beautiful setting, he also encouraged my fiance to get the stone certified (which made my mother extremely happy!). Although I did not work directly with Richard, my fiance said it was an easy, comfortable, and time efficient experience. Furthermore, Richard is clearly knowledgeable about his work, including stones and settings. I could not love my ring more! We will definitely be getting the band through Elyse Fine Jewelers and I highly recommend working with Richard. Thank you so much Elyse Jewelers!
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August 2018 by James Athens
Richard and everyone at Elyse Jewelers are amazing. The entire experience was positive. He did a spectacular job on the ring, it's everything my fiancé and I hoped for. Richard was helpful and informative through the entire process. I would (without question) recommend Elyse Jewelers.