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August 2023 by Carl N.
Wanted to open up a simple personal checking account. Dropped in three different days to learn that I would have to wait between 45 and 60 minutes. So I waited a few days and instead I went online to book an appointment. The first available appointment at any time in the four closest towns was five days away.Bank of America is making it quite clear that they don't want new account holders.
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January 2023 by Jeannie Peirce
Again, we have had a great experience at the Walkers Brook Bank of America. We were whisked into an office and James set about taking care of everything to cut a bank check for our needs. In the past, they have helped in a similar manner with other needs, always cheerful, helpful, patient, and intentional with respect to valuing our time.
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December 2022 by Philipp Fella
I was was lunchtime here and can only recommend the team. Everyone was lovely, helpful and provided great service. Had no long wait time at all as 2 tellers been serving customers.
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November 2022 by Nathan Cope
Every time I come here, there’s only 1 teller, servicing the entire line. Many times it’s almost out the door. I shouldn’t have to wait a half hour for a simple transaction. And there is no other branch for miles and miles, because they closed them all. Most assuredly to maximize profits, not in the interest of their customers. Probably going to be switching to another bank soon. Too big for their own good, not enough attention towards customer service.
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October 2022 by William Mignault
Don’t even bother trying to call this location. No one ever answers the phone.
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September 2022 by deanna peterson
incompetent - terrible - messed up a large wire transfer and it took them 5 days to correct..meanwhile I lost hundreds of dollars in interest. Ive used BOA for over 30 years..time to find a new bank. Complete run around. 1.8 rating isn't a good sign
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August 2022 by Empathic Warrior
This Bank of America has no regards to privacy. They said out loud how much is in my account and I heard them do that with another lady also. I feel like a walking target in there, this is not safe. I won’t be going here anymore.
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August 2022 by Dax
Worst branch ever. Always a wait.
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July 2022 by R. B.M.
Lawrence Ragland is awesome! He's so capable and goes above and beyond to assist with banking needs. Thank you!
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June 2022 by Dan DiGiacomo
At this particular branch, It seems that different banking services are allowed at different times depending on who the teller is. Not consistent at all.
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May 2022 by Richard Markewicz
I forgot to endorse a check. Acopy of the check was returned to me. I attempted to deposit the copy of the check that was ent to me. The bankofamerica employees had never seen this before and didn't kniw what to do. It was a nightmare that I will not allow to happen again.
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May 2022 by BRYAN M
Called 12 times, nobody is picking up. Called the Main Street one, rather than them calling for me, they just gave me the number .
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September 2021 by Theodore Carmone
Incredibly rude Tellers at this Bank location, consistently over the years.
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June 2021 by Jamie
Slow. They never have more than one teller on at a time
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June 2021 by Roxane Salehi Sadaghiani
Mr. lawrence Ragland is such a qualified and efficient manager. He helped me alot to complete what I needed. Highly recommended.
