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October 2024 by Jessica L
February 5, 2007 was the first appointment we had here. Sadly, after over 17 years of trusting Raynham Veterinary Hospital with our 3 dogs, we are no longer with them. I can see by reading other reviews that they often say that "take their Google Reviews very serious", but unfortunately, they don't have their priorities set straight. Evidently, they do no care for their customer loyalty or experience.
After being charged $410 for an Annual Exam with vaccines, I decided to just do some price shopping. Come to find my neighbor is paying $38 for an Annual Exam Fee (for 2 dogs at the same time) at another local, reputable Vet that I know many go to. The day prior I paid $110 for the same Annual Exam Fee. To me, that's an astounding difference. I called 4 other local Vets to find that they all charge significantly less for Exams, Vaccines and all general care that I inquired about. I kindly called let the girl who answered the phone and told her that I wanted to be fair and let them know that we may be leaving due to the high prices being charged at Raynham Veterinary Hospital. Her immediate response was "oh yes, we've been getting a lot of calls and people leaving because of that!".... I told her that we had been with them for almost 20 years and I wondered if Dr. Reamsynder would care to know that we are considering leaving because of the drastic difference in pricing. She said she'd leave her a note letting her know. Surprisingly, I never heard from the Doctor, but I did come back into the office the following day for a Nail Trim for my other dog as she desperately needed it. As I entered, I saw the Doctor at the front desk. She either hadn't seen the message or decided not to speak with me about my concerns as she walked into the back shortly after. My extremely anxious dog and I waited 15 minutes and then I let them know that I was going to take her outside until they were ready. During that time I was able to call two other Vets and our Doggy Daycare. I scheduled a nail trim for $15 versus the $37 Raynham Vet (THIRTY SEVEN!!) was going to charge me. I then walked into the office and kindly asked how I would go about getting my records to transfer to another Vet. The girl with a big smile on her face immediately responded "I can copy them or send them right over to to the other Vet". Within 48 hours my copied files were in my mailbox.
I'm completely disgusted and saddened by the lack of loyalty and care this hospital has. It's pretty much a known fact that Dr. Reamsnyder has opportunities in the area of Customer Service and Bedside Manner, but to know that she can overcharge and treat her long-time customers the way she does, is very, very concerning.
Over the years, I have heard some negative stories, but always ignored them as we had been there forever and trusted them. I truly wished that a long time ago I listened when friends would tell me that Raynham Veterinary Hospital was way too expensive and I should go elsewhere...
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September 2024 by Jodi Adams
Wonderful Vets and staff. They take the best care of my dog and take the time to research and explain things to me. They are great at accommodating my dogs schedule when possible. I have been bringing my dogs to them for 20 years. I moved out of state and still bring my dog to them!
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August 2024 by John Cotreau
Always get best care for best friends
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July 2024 by Denise Szumita
Dr. Reamsnyder is the best! We have been going there in the past and very recently. All staff is excellent! Highly recommend!
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July 2024 by Joan Standring
We have had only positive experiences at Raynham Veterinary Hospital. It's my favorite place to board both the dog and cat. Employees are friendly, considerate and professional. Receptionists, Techs, and Doctors are all very approachable and informative. I highly recommend!
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June 2024 by dawn costa-scott
Love raynham vet they are awesome. Dr. Buche is the best vet around
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May 2024 by crlabelle
I only have great things to say about this place. I have never run into any issues. The entire staff is truly amazing. My boys have Dr Buche who goes above and beyond for her patients. I told her years ago if she was a pediatrician I would have had her for my children, hands down. Debbie and Sue at the front desk are awesome they always call right back if they have to ask the doctor a question for you. You’re never waiting long to get in for your appointment, and the techs are so sweet and attentive with your pets. The doctors take their time and answer all your questions. I never feel rushed out. There are vets closer to my residence but even if I were to move further away I would keep my boys at Raynham Veterinary Hospital because I can’t say enough good about everyone there. I would give 10 stars if it were possible!!
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May 2024 by kelly westbrooks
Fantastic vet care
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May 2024 by Scott Ripley
They are efficient, caring and they don't ask for your payment in the exam room
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May 2024 by Antonio Orozco
Have taken my two doggies here in the past and had dental work done to one, great staff, and in-depth care every visit.
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May 2024 by Kelly Mckenna
I’ve been going to Raynham Veterinary Hospital for decades. They are so caring, welcoming and trustworthy. I’ve trusted them with my first dog, my tiniest dog, my smartest dog. They are the best. I drive up from the cape to take my dog there. I wouldn’t go anywhere else.
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April 2024 by Mike vasapollo
They take very good care of our babies and moms cat as well. Great staff!
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March 2024 by Wendy Moore
Very compassionate Doctors! Answered all questions thoroughly and staff was friendly, and very competent. Sign-out was fast and easy. I would recommend this Veterinary Practice to everyone/
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March 2024 by Hannah Garvey
Raynham Veterinary Hospital has the kindest, most attentive staff that I've ever had the pleasure of visiting. They are so patient with my nervous dog, and they always remember us when we come. They take the time to answer all my questions and explain everything they're doing. I would never take my pets anywhere else.
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February 2024 by Mike Hemmer
Very kind and thoughtful
