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September 2024 by Fatih Dündar
jimmy helped me get my new car with no problems!
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September 2024 by Sean Spearin
We had a great experience at Mastria Nissan purchasing a pre-owned vehicle. Everyone was courteous and professional especially our salesman Peter who did a great job providing all the details on the vehicle we purchased. He did a great job guiding us through the entire process. Thanks for helping to make our vehicle purchase a pleasant experience!
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September 2024 by Gary
Great advisors and technicians!
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September 2024 by John Kasprzak
I towed my 2013 Nissan Altima to this location for the recall that Nissan issued on control arms. As Nissan was fixing the issue they noticed the rear coils were broken. They called and said it would be $487 to fix. ~300 for the parts, which on their website the parts were listed for $95 each. I called them out and they brought the price down to what I had told them was correct. This should have just been done the first time. However they charged an entire hour of labor ($178/hr), for doing this. Taking the coil out and putting it back is something that needs to be done when replacing the control arm anyways. There is zero extra work that needs to be done to replace the coil. When I called them out on this, they made up reasons as to why it needed to take an hour to fix. They are already being paid on the labor for the recall, so they were double dipping and taking advantage of me. They still charged me the full hour of labor and when asked about what they actually did to replace this, they said the mechanic needed to go to the parts section to get the new part. Which I’d imagine is a 30 second walk at most to go get a new part and come back. I will never buy a Nissan, neither will my wife or kids and I will remember this experience forever. Something that took all of 30 seconds and they charged me an entire hour of labor, especially when it was only there for a recall on the parts that were originally bad. I ended up paying $424, don’t buy a Nissan unless you want your car in the shop frequently. I fully expect Nissan to make this right and reimburse me for the “labor” they charged me for. At every point in this experience, (from originally over charging for the parts, to the labor that wasn’t any extra labor) Helder the manager was taking advantage of my situation.
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September 2024 by Catherine Batchelder
, Linda is great at her job, can't say enough about her professional abilities, my husband and I were very impressed with her knowledge and ability to help us understand the mechanics of how the new cars work. Thank you Linda so much
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September 2024 by Cheryl Mann
Although I was early for my appointment they took my vehicle right in. My vehicle was serviced quickly . I would recommend this service department.
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September 2024 by Frank White
The service is On time, they do what they say and don’t try to oversell, will definitely be back!
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September 2024 by Kevin Odonnell
They changed the oil and rotated tires in a very efficient manner.
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September 2024 by Alan Amaral
Went in to have a tire fixed told him if it had to be new to put it on if not maybe they could put on a patch. The person who helped me was very courteous, did all he could to get it done quickly, and didn't go with the most expensive thing went with what had to be done which was the patch. They do a great job never have any complaints when I go there
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September 2024 by Stacy Coleman
Very fast check-in, comfortable waiting area. Gentleman at the desk was so nice.
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September 2024 by Susan Vecchi
Third car I have purchased with Mastria. The team is professional, courteous, accommodating and they take great care of their customers and cars. They care about you having a great experience. I love that they detail the vehicles and they are immaculate. Thanks to Key and Joe and the team for all of their help and making the purchase process so easy.
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September 2024 by Canal Coruja
Very attentive, I want to buy all my cars with him.
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September 2024 by Vinnie Tocci
The experience here was awesome. Linda Almeida was very knowledgeable an not pressing at all. I highly recommend going here for a new car!
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September 2024 by Michael Aprille
Very non pressuring experience! My dealer Linda Almeida walked me through the process and did not rush the sale one bit
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September 2024 by Earl Medeiros
Great experience
