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December 2023 by Kimberly C.
Thought this was a great place and had been going every two weeks but today I had a newer person (still in training) do my nails which resulted in bubbles in 7 of 10 of my fingers with the gel nail polish. When I politely tried to point it out there was a bit of a language barrier so another team member stepped in, she acknowledged there were bubbles but then told me it was because the nail polish quality was low from the brand (I picked based on color not brand) and it happens sometimes. This felt like a complete deflection so I asked why they would use poor nail polish quality if they knew it caused air bubbles?...everyone knows what causes bubbles...either too thick or trapped air between layers that aren't correctly dried before the next layer is added. I asked for the head technician who I typically work with and thought we had a good relationship but apparently kindness only applies if you have no complaints. I tried to show her the bubbles and was told she couldn't seem them on any fingers minus thumb...keep in mind we already acknowledged there were bubbles earlier so now suddenly they didn't exist...what? I shared that it was ok, I understood that my technician was still learning but it was not ok to take back acknowledgment there was an issue. I was told basically that I was wrong and she was very good. I just shocked my head and was so confused. I was then asked to pay full price and told that I could find another place to go. Wow...So yeah, I guess the customer service is non existent and it doesn't matter if its your first visit or your millionth, if a mistake is made on their part it will not owned, fixed or made right. What could have been a simple fix and a happy customer turned into complete bewilderment, leaving with bubbles and $100 out of my pocket. So disappointing.
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September 2023 by Mikayla C.
Called for a last minute app since my regular place couldn't take me- they got my right in. Wasn't sure how to feel because the appearance isn't great, it's a little run down but they did a wonderful job on my Dip manicure. I was in and out pretty quickly, and my nails look great and the price was a little cheaper. Will deff be back!
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July 2023 by Silvis Alru
Beautiful job. ?
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July 2023 by venilia sousa
Good price. Nice people
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June 2023 by Hailee Mello
Hands down the WORST EXPERIENCE at a nail salon. I get my nails and feet done frequently. I had never been here before; This place was just somewhere i picked that was close to my work place, so after leaving work i had an appointment, the day before i went on vacation. I was sat in a pedicure chair about 10 mins after waiting which was fine; but i sat in the pedicure chair w/o anyone saying a word to me for about 20 mins until a woman sat down at my chair, put her stuff down and asked me if i had gel polish on my toes. Which i told her yes. She replied with “oh”, then proceeded to get up and go sit in front of another woman also waiting in a pedicure chair, who actually was there after me (keep this in mind for later). I got very upset considering I’ve now been waiting about 30 mins all together when i had an appointment. You can tell on my face i am not happy. The woman working on a lady’s feet next to me literally made a face, started laughing and talking about me to another worker WHILE straight up pointing her nail file at me. I couldn’t understand what exactly they were saying but they made it very clear their convo was about me. It took everything in me not to lose my temper and say something, because that’s simply not okay what so ever. They continued to laugh and talk and point. Then a worker told me someone was almost done and I’d be next. I said okay. About 10 more mins later another worker asks me to move to another pedicure chair. I move next to the woman i mentioned earlier, who’s pedicure started before mine; they start my pedicure finally. I had my massage charge on and randomly they turned it off with out even asking me. Not sure if maybe my legs were moving from the vibration or something but her at least telling me or asking me to turn it off would have been nice. The whole pedicure was rushed. I finished about 5 mins AFTER the lady next to me finished. Her pedicure started about 10-15 mins before mine. The massage part of the pedicure was maybe, not even 2 mins long; which was really what i was looking forward to. It was a very disappointing experience considering i was paying these woman to do me a service . I noticed how some of the workers were very rude to other clients as well. This was the most unprofessional experience I’ve ever had in my life. Horrible horrible way to treat a person paying you to do your job. Will never return . Do not come here.Service: Hand & foot massages
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June 2023 by paul hamm
Tina did an awesome job on my nails. Dip powder in a sparkly pink color. I will definitely be returning to this nail salon.Services: Polish removal
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March 2023 by Joanna Julio
I went in to get my acrylics off and get a regular paint. The tech was awesome. I had lost my real nail on one of my fingers under the acrylic and she was very gentle and professional.
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March 2023 by Joanna pizzutti
I went in to get my acrylics off and get a regular paint. The tech was awesome. I had lost my real nail on one of my fingers under the acrylic and she was very gentle and professional.
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December 2022 by Nannette Johnson
The nail techs are great EXCEPT 1... the girl in the first station. She is rude, abrupt, hurts doing nails, unwelcoming, rushes the job, impatient with customers. I think she's bad for LA Nails business. I wish the owner would see that. I know 2 clients who stopped going because of that tech on station 1. I've witnessed other customers not satisfied with her. She gives LA Nails a bad rap. She always has an attitude and makes me want to take my business elsewhere. Even though I will never go to her again, she makes the visit uncomfortable and unpleasant. Which takes away from the other great nail techs!Services: Dip powder
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November 2022 by Yennie Nguyen
Tina is the best. She did such wonderful job on my manicure nails. They actually lasted over a month looking fantastic. This is now my salon!Service: Manicure
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November 2022 by Judy N
My favorite nail salon very nice people and the manager very welcoming today had the pleasure to get my Pedicure gel color done by Tina she did good , she the best thank youServices: Dip powder
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November 2022 by Jazzmyn Cansler
called and they said they could take me right away and i waited over an hour and they were still accepting clients and took people before me. very disappointed, never coming backService: Acrylic nails
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November 2022 by Lily Carreiro
Waxed literally all my damn eyebrows off. Very unprofessional and the wait was horrific. Never coming back.Service: Waxing
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October 2022 by Samantha Bennett
Tina is great and she is very much a perfectionist and my full set of acrylics took about an hour which is fine, my nails are very even and i love them!!!! I definitely recommend tina and this salon.Service: Acrylic nails
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September 2022 by Hadley B
I am in no way picky about my nails… I went to LA Nails and decided on a pretty turquoise color for a full set. I want to add ahead of time that this entire procedure took roughly 20 minutes. Thats it! When I got there I was sat immediately, as it was still early in the morning. Right from the start I did not feel welcome. Two of my nails had broken off the night before (making them very sensitive) so I decided to take the rest off and get a brand new full set.. poor choice. Taking them off was the most painful experience I have ever had at any salon. No acetone to soak or anything. The woman proceeded to pluck my nails off like it was nothing, scraping and ripping them off, leaving the beds of my nails red and inflamed, even bruising one of them. She then took 15 minutes to rush through my nails, making them crooked, uneven and blobbing on the nail polish and gel. I enjoy a shorter nail to begin with, but I have never seen my nails pop up so much as they did when I was done here. I was so upset that when I left I immediately went to a different salon and had them take the set off. I cannot speak on behalf of all the nail techs there, however I will never recommend anyone to LA Nails with the chance of that experience. My nails are still throbbing and sensitive after that and it was a complete waste of $70.There are plenty of other salons around that can take better care of your nails, I promise.Service: Gel manicures
