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April 2024 by Jean Marseille
Worse customer service ever. There is a young girl there who charged me two different amounts for the same order. One gentleman, very polite, at first charged me for the order and the girl came and asked me for my card and I asked her why she said it is because the payment didn't go through. When I got home I checked my account I saw two different amounts. When I went back to the store they couldn't tell me why it happened. The store manager was not there. The next day I went in the morning and I asked to talk to the manager; he was very rude and he said he could not talk to me. I said I understand because you might be busy, and I said can you give me a time and I can come back he refused. After they renovation, I thought things were gonna get better. Worse management and worse customer service ever. They can shut it down. It is useless.
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February 2024 by Buck McGill
What else to say it's Dunkin.. this one fell off the*good happy" service crew. Into a I don't want to be here crew at least fake a smile when you get a 5 buck tip. ?
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February 2024 by Bob Ganno
They should be ashamed of this place. I had to ask for a "Old Fashion Doughnut twice...both times hard as a rock. The Service to get a cup of coffee was taking forever. i waited and waited. the cutomers came in looked like the Pine street inn.... one guy in the table next to me was rolling a joint. He did not light it up. People were begging outdoors around the place. I will NEVER go back there again.
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February 2024 by Kevin O'Callaghan
Awful drive up speaker didn't work. Went to window which was open I had to yell to get someone's attention. They didn't have my online order so I drove away to went to Honey Dew in Holbrook. I am done with Dunkin.
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February 2024 by Jerry White
The morning sandwich maker makes cold sandwiches cold hashbrowns. Does not cook the sandwiches taste old. The morning crew period is always confused about
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January 2024 by Keila Mendoca
Do not eat here they got roaches and mice and rat walking around
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January 2024 by Andy Manalo
Parking: 15 +
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January 2024 by Rhonde Kunz
Parking n drive thru can suck at times. But the food is fresh n great. Also if you're a KIND REGULAR the staff really take care of you!
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January 2024 by Christopher Mason
Ordered a sausage egg n cheese on crescent the bread was spongie and my cheese was still cold I order my coffee with liquid sugar they always give me way less or regular sugar and then screw up my cream amount the old white lady is as ignorant as they come there's reason you're at dunks as assistant key holder that struggles to hold the key to following directions this is why I tell my daughter to stay in school even then she's got more common sense to follow directions I've been coming to this dunks every day I use to tip til they messed up my order with 100% inaccuracy this why I rather go to even a raunchy Roxbury dunks because atleast they follow directions and actually have a better attitude please someone make her the assistant of opening the door it's apparently the only thing left for her to do she possibly can't mess up
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December 2023 by Ladybug Luv
Really wonderful staff! The man at the counter was so friendly to everyone and brightened our day! He was motivating his team. There was even a woman in there complimenting them on how they get her order right everytime. Definitely will be back!
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November 2023 by Tameka Whitlow
That croissant needed more oven time, it was doughy. The workers are rude. I'll wait and go to a better location !!!!
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October 2023 by gibbi125
This dunks is pretty bad service wise. The staff at 5 am struggles with confusion just to get a plain bagel with CC. I know good help is hard to find but OMG. Bring a lot of patience with you to this place!!!
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September 2023 by Laura Lydon
I ordered XTRA LG Tea and 2 Bacon n Cheese Wraps w XTRA cheese XTRA Bacon and they tea spilled and they didn't blink an she. Just went on talking other orders. I had to get back in line and Pay for another one. The wraps had 1 piece of bacon and barely any cheese??
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August 2023 by Herman Weathersby
Loud profanity filled music blasting when I entered. I was the only customer and I stood at the register for 8 minutes before someone took my order. The two workers conversation was filled with profanity. I will NEVER go back to that location as long as that is the environment and service I have to look forward to.
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August 2023 by Fatima Ramos
the first time i went they told me it was closing it was only coffee i could order the second time there was no bread .