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February 2024 by Jay Simonelli
Maureen at the prescription counter/ pharmacy is foul to deal with. I paid cash for some prescriptions when I forgot my insurance card a few weeks back. I was told I could come back with my insurance card and be refunded. Today I brought my insurance card and Maureen was very rude and acted like I was disturbing her when she’s the manager. She kept making faces, giving attitude and acted like it was an inconvenience to issue the refund that another employee eventually did issue.
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February 2024 by Laforest Duncan
They don't answer the phone and worst customer service
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February 2024 by yaadi Storage
My recent visit to CVS Randolph was disappointing on multiple fronts. The parking lot was unkempt, reflecting a lack of attention to cleanliness. Pharmacy services were subpar, with excessive wait times for both prescription pickup and filling. Moreover, the atmosphere was negatively impacted by visibly disgruntled employees. This collective experience makes it challenging to recommend this CVS location.
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January 2024 by Cedric J.
Customer service is lacking at this place! The staff is rude, unprofessional and honestly they bring the worse employees to this CVS. I called a week in advance for my medications which some employee assured me that was ready for pick up. When I got there no one could find it. After spending 30 minutes in line. After exchanging some words, a pharmacist Patel came to tell me that i choose another pharmacy if I am not happy with the way they run things. No apologies for their employee telling me to come get the medications. And the worst thing was they wanted me to pay more copay for a 1 month supply than what it would cost for a 3 months supplies. Patel refused to honor partial order. I will be choosing another pharmacy. Do NOT choose this one.
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January 2024 by Esther Neptune
The pharmacy at this location is extremely unprofessional. I highly suggest you don’t go this pharmacy if you want to pick up a prescription.
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December 2023 by Alyssa Gallarelli
Teresa at check out was so sweet and very personable. Thank you for trying to make everyone’s day brighter by just being kind.
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December 2023 by Arthur Liao
I understand the pharmacy is understaffed right now, but over 40 minutes at the drive thru pharmacy is sad.
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October 2023 by Caren Steinberg
Most people unfavorable experience at the Randolph store. Ready to find a better and receptive pharmacy.
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September 2023 by Vh 22
This pharmacy sucks. Prescription was sent at 3:30. I gọt there by 8pm and they told me to wait for 30 mịn. Customer service is rude, esp the black girl on night shift. Btw, I called thousand times before I came but nobody answered.They are rude, unprofessional and suckkkkkkk.
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September 2023 by Artemis West
There’s this new white pharmacist that works there named Maureen, she’s is incredible rude, impolite, disrespectful , impatient and a bit racist .I wouldn’t recommend getting your prescription or getting your shots here.CVS should really do checks on the people they hire.I hope she learns some social skills
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August 2023 by Mary Skeritt
Every time I go to CVS in Randolph I always find what I’m looking for and also a great customer service. I love the new set up. Thank you ?
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August 2023 by Acme Y.
This store refused to honor their online price for a nasal spray. Many other companies would gladly honor their own online prices.
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May 2023 by nehoo jean
Stay away from them, they will ask you to pay hundreds out of pocket even if you have insurance. And when you contact your insurance you will figure out that your prescription was covered at 100%. Worst customer service ever .
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May 2023 by Blessed And blessed
Horrible services your either waiting for hours for your script - or the staff are not keeping your information confidential. We over heard one of the technicians loudly discus a customer’s information to another technician. And speaking other languages. These ladies appear to be new very unprofessional in Randolph Cvs.New professional staff needed. Wonder if drugs and background check are done prior to hiring and letting these individual fill your script. They give fill wrong prescriptions negligence.Your life is literally In their hands.Lawsuit waiting!
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May 2023 by Google User
Horrible services your either waiting for hours for your script - or the staff are not keeping your information confidential. We over heard one of the technicians loudly discus a customer’s information to another technician. And speaking other languages. These ladies appear to be new very unprofessional in Randolph Cvs.New professional staff needed. Wonder if drugs and background check are done prior to hiring and letting these individual fill your script. They give fill wrong prescriptions negligence.Your life is literally In their hands.Lawsuit waiting!