This Verizon authorized retailer in Quincy provides a full range of wireless devices, accessories, and protection plans. The store is often quite busy, but the service is very good. Consultants are described as knowledgeable, dedicated, patient, and calm. They offer excellent customer service, handling complicated issues with a friendly attitude and never making customers feel rushed. Staff help with orders, upgrades, and explaining new technology, walking customers through processes with patience and professionalism. The experience is noted as top-notch and wonderful, with consultants solving problems and creating a comfortable environment for all guests, ultimately connecting technology to life in a trustworthy way.
I came in with a phone that was on its last breath. A bit stressed out to say the least. Darian was cool, calm, and collected and helped me through the process of getting a new phone. Great experience, thanks to Darian.
November 2025
SIX STARS!! TEN STARS!! Ed was is kind, patient, and even indulgent to this Boomer from another age..and rotary phone! Fine Man, a Perfect representative for Verizon... --double his salary..!!!. ..! Dr R . A. Sheehan
November 2025
Jenice, in the Quincy Verizon store on the Southern Artery, was my wonderful contact. Her customer service skills are excellent! She was extremely knowledgeable and patient explaining my upgrades and walking me through updating my passwords, etc. She represents Verizon with pride!!