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August 2024 by Laura L.
I've been to this location a few times without any issues before. It was just today's experience that I will not be coming back again. I had 4 packages that I wanted to deliver, and I expected it to be quick like always. I usually get my packages scanned by the same employee, but today it was by someone different. For some reason he wanted to bring out the manager to see if my packages were ok to send. For some context, I sell stuff but the company already provides me with prepaid labels, so I tape them onto my packages. Some of the packages are smaller, so I cut them out to make sure they fit. The manager comes out and I explain that to him. He was rude and kept saying how customs wouldn't allow that to go through and didn't really listen to me. Considering how the recent reviews are all complaining about management, they should fix their attitude. After that, I went to the USPS on 47 Washington St. They scanned all my packages quickly without any issues. Save your time and go there instead.
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June 2024 by Ali Zemroude
Unprofessional costumer service, negative management, super rude supervisor and he forces his rules on costumers.
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June 2024 by julia julia
Negative management and horrible service with rude ugly supervisor attitude, they don’t know what they doing !what a shame ??!!
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June 2024 by Driss Driss
Negative service and the supervisor is rude and doesn’t care about the customers , they need to hire right manager in the right position like other post offices in quincy
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May 2024 by Jen Hobin
This is the only post office that will not accept return packages with printed slips if it doesn’t say the same day. A company doesn’t always send you the return slip immediately sometimes it’s hours later or the next day. So I’m confused why the manager here keeps this bizarre rule. Must be nice to not have kids and a life where things come up?? If the company says you have to return something by a certain date that is all that should matter. Me having to spend time on the phone speaking with a very confused costumer rep to get another postage slip who says they have never heard of this is a waste of time. Then after all that time getting the company to finally email me a new one after waiting all day it’s after hours and the post office is closed so it is yet again not the correct date. This policy should be revised.
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March 2024 by Kilarinarasimha Naidu
Don’t give any ratings to this post office
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December 2023 by Michael Kwan
The Mid age mail supervisor is super rude, disrespectful to the customers, kept talking on himself, and never let you speak out, kept interrupting the conversation when someone talking. the worest customer service in the town, and he still thought he is providing good service, kind of humiliated. the rest representatives are very well, except this supervisor, he is the only person spoiled the reputation for this office. should give a negative review is possible.
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December 2023 by Ali Morales
Slow, rude and dishonest. I sent a letter with tracking and watched the attendant put a sticker over the address, try to fix it and then told me she would put a note with the address on the front. Immediately get a notice that evening that my letter is being held for an incomplete address and I need to pay to update it. Ridiculous.
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October 2023 by Abbie Nabieva
The customer service representatives are very rude and disrespectful! They don't listen. I posted a male pickup only to receive a confirmation email saying that mail was successfully picked up, but In fact, no one picked it up. As a result, my male was delayed to my customer. My customer is unsatisfied with the late shipping/delivery process. I opened the investigation. Later on the day, the USPS supervisor called me and apologized for the mistake that happened with the package pick up. Hopefully, they'll pick it up today. I wish the customer service representative could be professional and knowledgeable with the customers.
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August 2023 by David
Really Rallllyyy slow service. The line is always out the door and the lady that works there, the one with big sunglasses, types 1 word a minute. No sense of urgency.
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March 2023 by K C
Pretty sure the lady working there is heavily medicated or on drugs. Very unhelpful.
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October 2022 by Nay Fah Story
I’m not recommended USPS, I was ordering something from Thailand, I was waiting for my package. I had tracking. I was shown delivered but I my package was missing. I pay for insurance and USPS said I can do nothing .. so… thank for your helpful.Don’t use, Don’t trust.
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September 2022 by Wenxuan Guan
Worst USPS ever
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April 2022 by Johnny Benson
Absolutely horrendous service. It’s almost like playing Russian roulette sometimes with dropping off a package. You mind as well pray every time that they might take your package every time you try to drop it off. Avoid USPS if possible and try to go UPS stores instead.
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December 2021 by Well Macarubbo
We have missing deliveries for the past months. We reported a missing delivery last Sunday. Expect no real and genuine help to locate the item. The supervisor Kristin is no help and i doubt that she really spoke with the courier. The manager Bob Monroe is not different at all. Don't expect any decent service from this USPS. I'm not surprised with the other bad comments here. Experienced first hand
