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August 2024 by Matt Giunta
Very rude employees every time I go to this location. They refuse to handle most simple tasks that aren't physical pieces of mail (will tell you everything is online only), and they even kicked me out today because I was carrying something with a lithium battery that they claim could blow the building up! Like, what! All cellphones have batteries ?
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August 2024 by xinyi liu
Bad customer services. Not helpful at all. Not trying to help customers just trying to get paid and do nothing.
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June 2024 by Kilarinarasimha Naidu
Peggy she is very rude and impolite don’t know how to respect people behaves like boss and she screams in customer
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April 2024 by KILARI NARASIMHA NAIDU
1 star is also waste for this usps people are very rude and they lazy to work even they can’t stand and move a single step
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February 2024 by Tina Jescennia
If I could give 0 stars I would. They act like asking for a piece of tape comes directly out of their pocket...the staff need to look in the mirror and ask themselves "how hard would it be for me to be kind to others". Make sure you have your own tape cause the front desk chick will definitely give you a small piece of tape as a " Courtesy" and let you know you have to tape it yourself. Sis...its not that deep and it never will be. We will see how far your career goes
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December 2023 by Caiti Duttry
I always have a great experience! One clerk was so kind, I wish I got her name. She could see me struggling to find a reasonable box size for what I was mailing, and she gave me some helpful suggestions and even went out back to find some bubble mailers in the pattern I liked. Everyone who works here is very kind, and I always find that the post office is the lowest price and fastest mailing option!The negative reviews I see give me a laugh — expecting services that are not offered (for free,) blaming system outages on the employees, etc. You can always buy tape and boxes and pack your packages on site! I usually do it with the bubble mailers. This is a great post office and I love the one down the street in Wollaston as well :)
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December 2023 by Fariha O
The employees here are so nice and go above and beyond to help. They figured out my money order issue, unlike the other post office in Quincy who kept sending me away.
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December 2023 by Berlin
The staff is very rude, had a really bad experience, ended up going to a different office. Would never visit this USPS again
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November 2023 by Kevin Li
All front desk staffs should be fired. The front desk staffs are extremely rude and unprofessional, they do not know about the client service. Today I came to the office, they pasted a paper on the front wall “ no credit and debit cards are accepted, no internet services.” Are you kidding me???
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October 2023 by Romil Patel
Blue drop boxes are not safe. Payment checks got stolen from Newbury Ave and resulted in fraud.
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September 2023 by BRIAN R
Great service
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September 2023 by Stephen Long
Excellent customer service even while understaffed
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September 2023 by Michelle A.
Wonderful crew at this location! Patience, helpful and kind. Thank you, especially during this busy season
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July 2023 by Ivan Fedorov
Employees Andrew and Peg were very helpful with giving me directions where I could print out my shipping label and afterwards were kind to indicate the tracking number of my package once it was good to go. 11/10 customer service
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May 2023 by Boston Bruins
They deliver mail 2 days a week. I know because I get daily letters and I get 4 on Monday, 1 on Tuesday, I guess the carrier has Wed-Fri off.
