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January 2024 by H E
Thomas was an absolute Amazing person working at that location. This man should be an instructor for all the new hire so he can set the team for success! AMAZING TEAM MEMBER… I know he will go so far with this company!
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November 2023 by Sadia Ahmad
Staff was very friendly, respectful, and attentive. Moving can be so stressful but the small part of the day where we went to pick up the U-haul was a bright spot.
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July 2023 by Damien Philibert-Pollez
This place is a shame - unhappy clients in line before I arrived both at pick up and drop off, which means waiting for 45 to get your keys. The dolly I ordered was unavailable. I had to drive 12 additional miles to buy me. They obviously charged me those extra miles. How can you disrespect your client to such an extent?
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March 2023 by Kyle Perreault
Owner Ryan Bleckley is awesome made sure the truck was clean and wasn't all high and mighty the way other U-Haul places can be
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February 2023 by Josh Coveney
I must say Ryan and everyone I talked to at Quincy location plus uhaul all together put me in right direction couldn't thank them more than trying to say 5 + stars thank you all soo much. Moving sucks but you all made it easier thank you Quincy ave Ryan and everyone there!
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December 2022 by Steven Le
Giving them one star for leaving their post and putting a useless vague sign that said "Be back soon!" these jerks were gone for over an hour. Because of them I wasted time when I could have been packing. Now I have to waste even more time trying to get a truck from them tomorrow. If there was a competitor moving company near by, I would be going to them instead!!!!
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December 2022 by Lisa
This is a long overdue heartfelt thanks to Ryan. A long distance interstate move was stressful every step of the way except for the wonderful service from Ryan at this U-Haul. We mistakenly reserved the wrong size truck, and he fixed it for us no problem without charging any extra fees for the last minute change. After making sure we had tried out and understood everything, and slowly driving the U-Haul home in the foggy weather of that evening, we realized that we had forgotten to pick up the furniture mats ... Ryan was kind enough to stay a few minutes past closing so we could pick them up and have a smooth move. Thanks so much, Ryan!
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December 2022 by Polina Lazareva
Ryan helped so much with making our first rent of a moving truck as fun and easy as possible! We were able to get our truck in reasonable time and all the necessary stuff we pre-ordered before hand. Renting from U-Haul was worth it!
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November 2022 by GEM Tyler
Awesome place. Best uhaul location. I have been to uhaul in 5 states. This is the best one so far. Great customer experiences.Ryan and Sean are awesome. Fast and quick services. Got me all the supplies as requested. Clean car.Do remember to full up the gas.
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November 2022 by Jorge ZZ
Just be aware when returning your van to take photo of the dashboard with the engine on, or to use uhaul app, even if someone is there to receive it. I had a problem but Ryan was super and solved for me. Uhaul managers, he needs a raise. So glad I didn't go to other uhaul with bad reviews. Definitively come to this one even if it's further away.
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November 2022 by Michael Shalosky
USE PENSKE INSTEAD.... I reserved a U-Haul truck weeks in advance, and multiple customer service reps confirmed a truck would be available. Unfortunately, U-Haul waited until 7:30 pm the night before we were scheduled to pick it up to tell me that there weren't any trucks available and that they needed to cancel. I've attempted to escalate the issue but can't get U-Haul to contact me back.
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October 2022 by Shelby Aguilar
Ryan was extremely helpful! I had a really rough day with an even more hectic move in, and Ryan made sure that I received a U-Haul easily. He is an incredible asset to the company, and I am extremely grateful for his help and kindness!
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October 2022 by John Snyder
When I was worried about receiving a UHAUL before closing due to arriving late, Joe B went above and beyond to stay late until the next truck arrived. Even though it was after hours, he still made sure that the truck was completely clean. During a probably hard work week during moving season, I saw everyone in line leave with a truck. He also checked me out when I returned it and remembered my face! When I use uhaul again, I will go out of my way to go to the quincy location
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September 2022 by Brian P
Thank you Joe for the excellent customer service. You were very helpful and professional. I will he back soon for the rental of one of your trucks... I saw that they are very clean which means the world to me. Good job!
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August 2022 by Mathis Donath
Went there today to pick up some moving supplies and their sales rep, Joe, was super helpful! He made sure that my truck was all set for the move, made sure that I got a good deal on it, and even helped me carry my boxes to the car. - great customer service, especially compared to other u haul locations!