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August 2024 by Brianne Taber
I’m very disappointed in the work that was done, and lack of communication when replacing the back bumper of my car. As far as communication, I’d been told a few times my car “would be ready by tomorrow afternoon and they would call me with an update tomorrow” only to never hear from them when I had asked just to be updated since I had another appointment to bring my car to for damages as well. The first time I brought my car, I had to immediately bring it back because the bumper did not line up, was pinching in areas, wasn’t clipped in, had gaps, was loose, and the paint looked awful. It was explained to me that they used after market parts. I was understanding, and they were very nice about the ordeal, and they ordered the stock parts and assured me they would fix it. They told me on a Monday “they would call to update me when the parts came in in a day or two” 8 days went by and I had to call to ask if the parts were in, which I was told they had come in last week. The second time I brought my car back, I left with a completely different color bumper that does not match the paint on my car, hair stuck in the paint, tape lines, and scratches all along the top of my bumper. The fit however was correct this time. I was very polite and understanding throughout this very frustrating process, and had once again reached out that same day I picked up the car and asked for an email to send photos to, so that we were on the same page so I could bring it back. I emailed that email address provided and I never heard back. I’m shocked at the neglect to double check their craftsmanship, and that they have allowed this car to leave the shop like this not only once, but twice.
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August 2024 by NotSoSilentBob Z
Done and dusted!
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August 2024 by Gab Marquez
Good people .
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August 2024 by Jasper Joshua Dela Cruz
rude employee
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July 2024 by Elizabeth Odiorne
This repair shop is amazing! They are so helpful and kept me informed about the repairs. Would recommend to everyone who needs repairs or work done. 10/10!
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July 2024 by toomie rerng
People who work there not nice at all
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June 2024 by Justin Bove
Great, fast and reasonably priced.
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May 2024 by Miraj M.
I took my car for repairs at this place from last two crashes and each time they did an awesome job. The staff are very friendly. They arranged a rental so you don't have to take an Uber to the rental place. They even cleaned the car inside and out. Due to the nature of the business, I hope I don't have to go here often but I recommend others looking for auto repairs to give this place a chance.
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May 2024 by Paul Connolly
They towed my vehicle off of the highway in the fast lane side of the road and they didn’t charge much at all. Very helpful & nice people in the office. It’s a big and very efficient company.
Thank you for your services.
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April 2024 by Matt Cote
Great shop, very good communication and great work! Thx
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April 2024 by Dayna McCabe
I had a great experience with Schlager Auto Body Repair, and highly recommend their tow truck service. On Wed 3/27 I broke down on 93 south near exit 8, I found myself in a frustrating situation, having already waited over 2+ hours for assistance from another company.
Thankfully, James D. from Schlager arrived within 20 minutes from calling the company. I cannot express enough gratitude for James and the team at Schlager Auto Body Repair. Their prompt response, excellent service, and genuine care made a significant difference during a challenging situation. Without hesitation, I highly recommend Schlager Auto Body Repair to anyone in need of towing or auto repair services. Thank you, James, and Schlager Auto Body Repair, for your outstanding assistance!
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April 2024 by jezreel guadalupe
Great work
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April 2024 by Charles A
Can I give zero stars? Guess not. They are scam artists, like a lot of auto shops. A while back, I needed the body of my car repaired and WHEEL REPLACED by means of a car insurance claim. They did a good job with the body, and with cleaning the interior. Which is expected with these jobs, and doesn't earn praise. But what they tried to get away with, was NOT REPLACING THE WHEEL. They tried to be slick and clearly sanded the wheel, and handed the car back to me with the invoice stating that the wheel was REPLACED. I honestly didn't think they'd try to deceitful, so I didn't even think to check the car before leaving. So I came back and complained that the wheel was not replaced. **WITHOUT EVEN CHECKING MY CAR FOR THEMSELVES, THEY TOOK MY CAR BACK AND REPLACED THE WHEEL, NO QUESTIONS ASKED** So that tells me that they knew what they were doing, and what they wanted to get away with. They wasted my time, and tried to keep the brand new wheel. Pretty fraudulent, if you ask me. NEVER going back. And you guys should consider this, before coming to them for anything. The desk lady was nice enough, other staff members come off as unapproachable and unfriendly. But that's Quincy, I guess. But I digress.
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March 2024 by Mairead Sheehan
Customer service was terrible. Took a month to get my car repaired. No one called me once over that time to give me an update. They would just push back the date of pickup, which changed 4-5 times, in the online portal. When I called them to get an update, the person I dealt with acted very annoyed that I was calling. When I asked whether the car would be ready by the end of the day, I got one word replies like “maybe” and “could be.”
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March 2024 by Shelly Malloy
Great service
