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July 2019 by Whitney Doucette
I just realized I rated the wrong company! My apologies! Here's 5 stars instead as I'm sure you guys provide better service then the company that the 1 star was intended for!
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July 2018 by Kathryn Scott
Kym has been so easy to work with; helping us navigate successfully the many areas involved in this process. So pleased to say that we have been with this company since we bought our first home many years ago. Mary O'Malley, who retired recently, was our contact then.
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July 2018 by Aristedes Simolaridis
I've been working with Kym Direnzo at Sampson Insurance for the past 3 or so years and you can't find a more professional individual for personal lines of insurance. She's hardworking, reliable, anticipates questions and concerns, very thorough and very quick on turnaround. Kym is a true asset to Sampson Insurance! A true pleasure to work with!
Kym's diligence in her position is indicative of the quality of service the entire staff at Sampson provides to their customers. This is the team you want for your insurance book of business!
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July 2018 by Ira Keller
I have worked with Kym DiRenzo and Sampson Insurance for almost 2 years and have a renters policy and an auto insurance policy covering multiple cars. During this time, my experience with Kym exceptionally positive.
Kym is very knowledgeable, quick to respond and she addresses my questions and needs (with three kids in college and need to add and remove them from the auto policy frequently, I frequently contact her)quickly and efficiently. My positive view of Sampson Insurance is directly related to my very positive experience with Kym. For those seeking good customer service (always with a smile) and a reputable, service oriented Insurance Agent, I highly recommend Kym DiRenzo and Sampson Insurance.
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July 2018 by Ginny Friedman
I use Sampson Insurance for both personal and business insurance. The customer service I have received from everyone involved is amazing! I recently had a home claim and was pleasantly surprised how easy it went! Thank you!!
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July 2018 by William Hickey
Kym DiRenzo was just so helpful with my auto insurance policy ... I think I want to marry her !!! ( but I know she is already taken )
Thank you Kym !!!
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July 2017 by Charles Balasalle
Marion Hunter is always been helpful and courtsey with any question i had with my insurance needs
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July 2017 by Robert Stone
Saving thank you
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July 2017 by lori perry
Beyond POOR customer service!! I now know why my agent who used to work there has now left!!!
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July 2017 by Vicki Donlan
If you need home or auto insurance why not buy from a company that is on your side and ready to help when you need it? Isn't that why you are buying insurance in the first place! We switched companies when the storm hit and our other insurance company got to busy to do their job. Sampson Insurance has the customer service we all want in an insurance company.
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July 2016 by Jim Bowen
I made the mistake a few years ago "Switching to Geico" to save some money on my car insurance. Not even 6 months later, the cost of that policy went up and I lost any savings I thought I was going to get. On top of that, I never experienced the level of expertise and service that Sampson Insurance has been able to offer me.
Kym, my account manager, has gone above and beyond to help me with any questions or changes to my policies. She was even able to find me better coverage on my vehicle for less money than I was paying at Geico. I'm very happy with my experience and would recommend Sampson Insurance Agency to friends, family, and anyone else looking for a better option.
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July 2016 by Michael Nader
I use Keith Spatz for my apartment rental and auto insurance. He goes above and beyond for whatever I may need.
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July 2016 by William Toth
We have been doing business with Sampson Insurance for over 30 years. It has been a great relationship. I used to work with a person named Mary O'Malley who has now retired as I am also. I now work with Patricia Manning who is in the process of setting us up with insurance on our three cars, adding it to our home owners policy. In doing so will be saving us aprox. $331.00 Not to shabby in our opinion. You can't go wrong with Sampson Insurance.
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July 2015 by musettediato
I chose Sampson on recommendation of my real estate agent and because Bruce Thompson was very helpful, knowledgeable, and professional. Maybe because my house is small and I refused to allow Sampson to handle my auto insurance (I've used the same top-rated company for years), I've only been assigned to Sampson agents who are unbelievably inexplicably incompetent. The agents I've been assigned (when they respond) never respond with substantial answers and they've mishandled the most basic insurance policy account data. I've made no claims. I should never have a reason to contact them - my policy should be simple.
When I read the other reviews, they sound like people with an investment in Sampson's success. I'd love to have such a good agent. But if I thought I could safely switch to a different underwriter, I'd definitely look for a competent insurance agency.
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July 2015 by Kristin Martin
Just a quick note to say that Kym at Sampson Insurance is great!!
All the staff is outstanding, but I had the pleasure of working with Kym
on auto and home owners policies. She was very helpful and always
available.
K. Martin
