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“The AT&T store on Quincy Avenue in Quincy mass is the most amazing customer service. I’ve experienced out of all the phone companies and I’ve been through them all highly recommended. The woman deserves a raise. I believe she’s a store manager, which I could remember her name”
“They are the BEST place to sell/trade in unlocked electronics! They explained the value well, and compromised as well if you would like a product instead of cash. But you are not forced any way or another. Very experienced and pleasant experience, I recommend.Also, if you get a screen protector, you have UNLIMITED warranty, just $10 for replacement. Very wonderful quality, better than Amazon.”
“Wish I could have given more stars! Had such a pleasant experience at the Weymouth Verizon. Farah was super helpful with the process of upgrading my phone. Farah treats every customer like a friend! Highly recommend going to this location for your needs!”
“Great support as we transitioned to Verizon. They found better deal for us the. Our old service, and searched for discounts based on our jobs, employment, etc. we didn’t even have to ask. They were busy, but moved through customers quickly and with care. Very happy with our experience!”
“Thank you Ibra for staying late to fix my phone. You are very good at what you do. I am shocked you got it working again. This company is very lucky to have you.”
9:30AM - 7:30PM
288 Washington St, Weymouth
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“"I recently had my phone repaired at couldn't be happier with the service. The staff were incredibly professional and knowledgeable. They quickly diagnosed the problem and had my phone fixed in no time. The repair was done perfectly, and my phone works like new again. The pricing was very fair and transparent. I highly recommend for anyone in need of phone repairs!"”
“We Took iPad 8 in store few days ago and it was done in 1 hrs same day repair what an fast repair service also they were busy in repairs. I have been recommended”
“They always have better discounts on cell phones and cases. Satisfied with the customer service especially in this store and with the help of the agent Mr Franklin thank you.”
“Fadi B. was incredibly helpful, kind, patient, extremely knowledgeable, personable, professional, and welcoming to me as someone overwhelmed by tech choices. He has a great demeanor and is a great salesman and manager who has a genuine approach to getting the best product and services for each individual. He navigated multiple customers with care, concern, respect, and clear communication while his calm and know how helped customers who felt overwhelmed by choice or tech stuff feeling helped and considered and listened to. One of the best customer service experiences I’ve had! Will do return business here! Thank you so much!”
“The best services I never expected.After heart broken from another store. This the best store for to share and bring my friends get any devices here.Thank you the only agent here today. You made my day ?”
“The gentleman was very very helpful to me in many ways I honestly appreciate his services I fill that this store having Franklin and his thank you as a sales rep will do very well because of his kindness to the public”
“Fast and quick!!! I’ve broken my iPhone 12 screen and the gentlemen spoked about the issue and changed my screen with in 20 minutes.. thank god my phone got its life back.. Thank you so much guys”
“After having had some unfavorable experiences at other AT&T locations, I was reluctant to go back into a store; however, Justin went above & beyond in assisting me with my service plan. I’ve found that many reps are not familiar with First Net, but these guys are great. 10/10 recommend to anyone who’s on First Net to come to this location for assistance.”
“Received very good service from Andrew at the ATT Store in Boston Seaport District this afternoon. Very knowledgeable and helpful. Would recommend this store.”
“100% satisfied customer here. Fully recommend Somerville Communications. I visited for a screen/display replacement on iPhone 11. The business completed a rapid and effective repair. Cost was > 35 % below competitor. Friendly and polite personnel.”
“Thank you very much for serving me, very kind Ingrid, very professional, very patient, excellent, very happy with my purchases for me and my family. I recommend that you go to AT&T store, they will be very well served. Great deals, excellent people Ingrid thank you”
“Great experience with Juan. I had an appointment to upgrade my phone and he was very helpful. Very efficient and was able to explain all the different deals and options clearly.”
“Sales agent was so helpful polite and knowable. He took the time to explain it all to us including the DIRECTV TV that we also purchased.
Thank you again for your patience.”
“Edgar was the best! We struggled with over the phone ATT costumer service for 2 WEEKS and he helped us in less than an hour get everything straightened out. He deserves a raise!!”
“I brought a bunch of cell phones that have been laying around the house with cracks and other issues. Despite the store being incredibly busy, the person repairing the phones was patient, knowledgeable, and skillful. He made the experience phenomenal! I was so encouraged to see this right here in my neighborhood! AND the price was so reasonable! I will be bringing my other electronics here as well!”
“I needed a new iPhone and iPad. I worked with Nicholas M. (not the manager Nick) who was both knowledgeable and patient. I wanted a white phone which they did not have in stock but Nick was able to personally go to another Verizon store to get me the white phone. He answered all my questions, transferred all my information from the Cloud and managed to get me some substantial credits as well. I was very pleased with my experience. Elaine”
“All I can say is WOW. My mom severely cracked her iPhone screen to the point where her Face ID wouldn't even work anymore. We were on our way to the Apple Store to buy her a new one when I informed her that getting her screen replaced would be significantly cheaper. She was hesitant, but I convinced her to stop by TurtleScreen near her house after seeing great news articles about it online. We came in at 6:15PM just to inquire about pricing and their hours - thinking they wouldn't be able to do a same day repair given they close at 7PM. However, they squeezed us in as soon as we came through the doors and by 6:45PM my mom had a brand new phone screen! She's so happy with how her phone looks and we were extremely impressed by the professionalism of the folks working at TurtleScreen qnd their efficiency. The prices are very reasonable for what you get and my mom ended up saving hundreds of dollars compared to getting a new phone! Can't recommend these guys enough!”
“(Translated by Google) They always serve me with a very good attitude and professionalism, and they repair my cell phone, thank you ?(Original)Siempre me atienden con muy buena actitud y profesionalismo, y me reparan mi celular, gracias ?”
“I was struggling getting an issue resolved over the phone so I went to the ALH AT&T. Miles was so helpful and polite. I was in and out in 10 minutes with the issue resolved.”
“I had an issue with the replacements battery for an iPhone 7 Plus they installed , and they rectified the situation. They stood behind their work. I would go back for sure.”
“A five-star customer service. I called in on June 18, 2024 to discontinue my landline service because nowadays I do not use the line so frequently. The process was complete in less than five minutes. A refund was issued in the same day. It is much better than dealing with ******* where a refund was released at least a month later. Note that if you have service for more than a year, you cannot return the equipments for refund. I would do business with CP again.”
“I would highly recommend Cricket Wireless to anyone looking for great customer service. Their team provides excellent service to customers and makes them feel valued and cared for. Whether you are a new or returning customer, you will find trustworthy service and support at Cricket Wireless.”
“This shop is by far the best phone repair service I've come across and I'm not exaggerating. Reason why is because the man knows what he's doing. He's straight forward, does not beat around the bush and will let you know if the repairs can be done today or another day. I got my mothers phone fixed within 2 hours of bringing it in and its working as good as new. He's so great at what he does.”
“These guys rule. In particular, the manager Bobby is a miracle worker. I had been to another AT&T and they had messed up my lines - ported some from Verizon, but not others - put me on the wrong plans and everything. Bobby just solved it. Talked me through it and helped save me money and extra trips. I'll go out of my way to go back to these guys in the future.”
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“It was very awesome working with Joe..very professional courtesy and patient bc I have no technology experience and Joe explained everything to all my questions and concerns in a manner that I could understand. He's very knowledgeable of the products and how it all works. I would highly recommend him and the Verizon store in Quincy.”