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March 2024 by khael chastanet
I wish I got the name of the woman. I walked into the store 3.5.24. I tell her I was in London and got a UK sim card. Now that im back the t-mobile sim inst working. I tell her I restarted the phone and I need a new sim. she takes my phone and a moment later tells me it was registered to another sim. I say yes, and explain the UK bit again. She then ask if I paid the bill. I tell her always. She then ask if I restarted the phone? I say yes. I need a new sim. She looks up the account and says the number on my phone is a +44 number. I say yes, that a UK number. She then disappears for 10 minutes as I wait there. She tells me to come back another day. But I stay there asking for a new sim card. It finally dawns on her. "Lets see if a new Sim card works?" After that it works. I hope this location closes.
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February 2024 by vera santos
Do not go to this store, they have horrible customer service, if you go believe me you will regret. I was there for 2 hours before someone asked me what I wanted to do. HORRIBLE HORRIBLE HORRIBLE
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January 2024 by James Berg
Very friendly staff
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January 2024 by Sarah S
A employee named POLY had terrible customer service and treated my children and I like we were garbage. Disregared my politeness and was super rude , assuming and not letting me explain what I needed. She told me I could not get what I needed here , then after being told I called and asked she then called her manager and proceeded to be rude , didn't apologize and told me to wait for her Manger he was bringing Sim cards because hers didn't work . 2 separate couples came in after us and got treated with great respect, smiling ,engaging and happy to help. I don't appreciate the discrimination my family and I received from POLY. She should not have a job if she's going to pick and choose who she treats with respect. We are all going through stuff the other does not know about. Therfore we should be kind to one another.
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November 2023 by Dan H
Another store closed but said it was open
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October 2023 by adamg gladney
Ayanne was top notch with service today!!!
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October 2023 by j sh
4:57 pm closed Saturday September 30, 2023...no employees in there.Five stars, anyway. Still in business?
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September 2023 by Prates
There is never a cell phone available for sale
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July 2023 by dwain thompson
Very helpful on 4th of July was open until 6 pm
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June 2023 by Mary Walsh
The two young men were extremely rude and unhelpful. Pretty much just brushed me off
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June 2023 by Saxodrew
Revising old review. Had to return, new staff, much improved!
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June 2023 by Mark Curran
Super Helpul
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February 2023 by Scott Gregan
Ony 1 person working. Store was so crowded. Bad customer service
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November 2022 by ASHANTI DABNEYSMALL
If I could I would put no stars. Y'all are taken people money and playing games. My advice try a different phone store anything better then metro pcs. Still waiting on them to change how they handle costumers service when it comes to them scamming people people the mobile Hotspot that adds like 100 dollars or more to my phone bill.
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November 2022 by Linda Condon
After reading the reviews. I noticed the owner is answering these reviews and seems like he wants to help people. I am going there tomorrow for an upgrade. I will post m a review after.
