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July 2024 by Que Dawg
If I could give negative stars I would. I do not usually post reviews but this was absolutely horrible and am posting this as a public service. I should have listened to the previous reviewer about horrible waxing experience but my usual lady was on vacation and I didn't like the way things looked. Booked a 10am Saturday appointment. Got there a few minutes late (walked into the wrong entrance at first - the hair salon has a separate entrance) but was greeted by an older lady and taken back to the room. I was the only customer there. She comes back in and asks "bikini"? I responded with "I booked for underarms and full Brazilian". She says "all gone?" and shakes her head. I should have left at that point. She starts the waxing and it was literally as awful as the other reviewer described. Tons of tugging and pulling at the same area, several wax applications over the same place, etc ... I asked her to "please make sure to get rid of all the hair". She kept saying she was done and I had to tell her what about the back, the inner thigh ... almost like she had no idea what a Brazilian was?! Finally after an hour we were done. I got up and put my glasses on and there were literally patches of hair EVERYWHERE - I was so upset. I paid the $90 and just left without saying a word. I can't speak for any of their other services, but based on this, the waxing service should be removed from their offerings because they have no idea what they are doing. Shameful.
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December 2023 by Kristiana Micinoti
Love this place!
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October 2023 by Suwanna Curry
Kim Ha is the best. I go every week for massage and salon
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October 2023 by Mary Hogan
Too overpriced now...used to be so reasonable ... friendly service .
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September 2023 by Kevin Watts
Great and friendly staff
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July 2023 by K Stewart
Best haircut
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July 2023 by Amélie Malouin
I was wanting a quick haircut and just decided to try this place without an appointment since it’s close to my house and I had time to kill after running some errands. As soon as I walked in I knew I had made a mistake. There were very few customers in (mostly elderly) and the lady at the desk almost grabbed me by the hand and force sat me on the chair after I had asked « Do you do walk ins? » - hoping they would say no.I felt too bad to just walk out. It was very hard to communicate with the hair dresser, which was frustrating. I’ve been able to communicate expectations and preferences with most hair dressers, even if they speak little English which can happen. I get it; English is my second language too! But this person asked barely any questions and even when I communicated some preferences, like « I don’t want you to cut my hair too much. Just an inch » with gestures, she just went ahead with what she wanted and kept cutting She made gestures to ask me if I wanted layers and I said not too layered and yet she proceeded with what I feel was the only haircut she knew which was very layered and out of style.She also had the audacity to ask me about my « baby » and I wasn’t pregnant ????!! Like I feel this is something you never assume of people especially in customer service. Just because the gown you put on me gives me a weird bump - just - no. You don’t say things like that.I felt like I was back in the days of being an insecure teenager going to your mom’s salon where you can’t really be honest with the hairdressers because they have known you all your life and they do your mom’s coloring. V traumatic, would not recommend. Don’t be like me and walk out if you walk in by mistake!
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July 2023 by P V
I drive from NC for a haircut and style from Michael
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July 2023 by Hannah F.
The pedicure itself was lovely but the environment leaves a lot to be desired. I booked a pedicure for myself and a friend 24 hours in advance. They took us 10 minutes late and didn't seat us next to each other. It is also a hair salon so there's a constant noise of hair dryers. After the pedicure they sat me by the entrance for my feet to dry under the fan next to a woman getting her hair done and the smell of the hair dye was nauseating. Not the relaxing vibe I was looking for.. My toes came out great, loved the sugar scrub and massage. If you aren't looking for a relaxing pedi, this place will get the job done!
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June 2023 by Elizabeth Connolly
Staff are friendly and professional. Great haircut every time.Services: Haircut
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October 2022 by God Smack
I have back problems and the masseuse made it 10x worse. I explained very carefully what I needed and the women kept digging into my back. I kept stopping her!!!!!!
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September 2022 by Kay Lee
I had a good experience here. They took me as a walk in and I did a gel mani and reg pedi. It was good for the price. The pedi was very thorough and I felt the massage was lovely. Then I asked if she could fix a bad haircut I had received at another shop and she listened to everything I said and did exactly what I wanted. It turned out great.Services: Pedicure
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December 2021 by Thomas Mccarthy
Always a great hair cut 3rd generation starting
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July 2021 by keithgodbout
Terrible experience. Went in to have my eyebrows waxed. The lady spread the wax onto the skin very close to my eyelids. When she ripped it off it left two horrible welts that have not healed in 8 hours time. Never experienced anything like this before. I will not go back.Service: Body Waxing
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April 2021 by Tricia Houlne
I will never go anywhere else! Their stylist are great and mani pedis always come out awesome my go to for sure. Very nice staff too
