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June 2024 by Hafida Hakim
If It is minus star I am going to give to this people.
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May 2024 by Fredy Andrade
I have been renting from Hertz for years now. Each location is different, some great some not. This location was great because Julie made it great. Thank you Julie for a great service. I hope you there next time I pick up a rental.
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May 2024 by Marc Fernandez
They had limited staff here and the resources for their cars are poor. Options are poor too and the need staff to clean the cars both exterior and interior.
Comment I heard was we don’t clean the exterior. The first car we were going to rent was in really bad shape and needed interior fixing before it could be rented and it was trashed.
I think with a bit more staff they could help make this place better.
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March 2024 by Sly Diabo
Rented there for awhile and it was just stressful. They kept raising their rates on the rental and insurance plus their system keeps having glitches. If you buy the insurance it’s pointless because they will tell you are still liable for repairs even though that’s not what it says in the contract. They work with Firestone and pep boys which only do tires so if you have a headlight out either give up the vehicle because they never have cars to swap out or pay out of pocket at Tesla. With the way they run business I wouldn’t be surprised if they get sued again.
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March 2024 by Karen Johnson
The staff are really good at trying to resolve issues and very friendly. However, renting from Hertz has been a horrible experience. I rent their vehicle for work, and apparently, when they charge me for the first month, it includes taxes. The price drops by $20. After 4 months, they send an email claiming the vehicle needs maintenance check and to bring the vehicle in. When I get there, they tell me that the vehicle doesn't need a maintenance check they want to renew the contract. First thought deception, anyway, they charge me for them not taking taxes out of the payment which are automatically withdrawn from my account btw, and call it a closing fee. What?!!!... So my account is charged for taxes you neglected to take out, and that's my fault, smdh. Don't do it with Hertz. Save yourself the aggravation. I sent an email to hertz regarding this matter and haven't heard from them yet.
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November 2023 by Octavio Coelho
Great customer service, good location.
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October 2023 by Foodstamp papi 83
Great staff and prices
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October 2023 by Seth Santiago
Hi:I went there to rent a car back in August of 2023. I was waiting an absurd amount of time to speak to a representative. I was then finally appointed to representative by the name of Tamara who sits to the right of the building at the desk across the manager. As I was communicating my respectful questions of the Rents I was constantly given an negative attitude. Tamara had referred to me as "Dog" which was really degrading as a man.Best Regards
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September 2023 by Abdalla Q
I stay 3 hour to pick up the car
..very bad service!
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September 2023 by Lauremond Emile
Bad customer service
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September 2023 by Earl Taylor
Awful, horrible...They repossessed my rental, took all my belongings including my Android phone. Then kept it for 10 days, said it was at a body shop but I never had any accidents. Manager cannot show proof of any damage but took one week extra for all that false claims .I heard it has happened to customer before so let me know. Hertz sent me email that I have responsibility to report accidents but why don't they report this apparent accident.
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August 2023 by Tcake
garbage service, can't wait for this company to get sued to hell
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July 2023 by Rosa L.
I will be picking up a car in a few days... hope this isn't as frightful as the others I've read.
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June 2023 by VA B
The people working here are amazing and hardworking, but it seems the place needs more employees. Only 2 people working and we were like 10 customers in line. Also Hertz allows you to reserve without having a car available, they really need to organize everything better
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May 2023 by Migane Hassan
The staff at this office are professional, friendly and welcoming. Specially julie and Carvalho. Thank you guys.