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February 2024 by Bill L.
Absolutely a rip off ! 40 a day insurance coverage so they told me the car i wanted would be 5 dollars day extra Had the car 11 days then they tell me it comes to 114.78 with taxes and fees ... was expecting 55 dollars So fees and taxes are more than double the price ? Never again !
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January 2024 by Janetha Dingle-Reid
Due to unforeseen circumstances, I found myself needing to rent a car from Enterprise. Thankfully, Laurin’s exceptional service made the entire process incredibly smooth and easy, greatly enhancing my satisfaction. I particularly appreciated Enterprise's unique pick-up and drop-off service. Initially, I was somewhat apprehensive about it, but the friendly staff member who assisted me upon returning the car ensured a comfortable and safe drive home. The professionalism and kindness of the staff at this location have left a lasting impression on me, and I wouldn't hesitate to use their services again for future car rentals.
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January 2024 by Juanita Darlington
Loved it. Staff were courteous and professional. And accommodating. I would strongly recommend this location. This was the 3rd location I used in the past month and I will be using them for all my future rentals as long as there is availability.
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December 2023 by Jose Pagan
Adrian took care me give me a clean neat car and send me in my way in less than min great service
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October 2023 by Thuan Tran
I was impressed with the service they provided. Excellent customer service, friendly staff. I was able to pick up and return car very quickly and conveniently. Since my car was in the auto body shop, the body works took longer than I expected, so I had to extend for the car rental at least 2 times. The transaction was so smooth. There was no issue at all. The only thing I concern was the license plate is a Florida license. When I checked the license plate number, it was not matched the number from the tag on key fob. I don’t think it was an issue. I just left a copy of the rental agreement in the car at all time, just in case. Beside that, everything was great.
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September 2023 by Russell Hickling
I was overcharged by $100 for fuel. I hired a car for one day and drove 120 miles and was charged for 22 gallons of petrol. The small car's tank could only hold 12 gallons tops. Enterprise are unwilling to discuss the error let alone refund the overcharge.
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September 2023 by Rahul Munot
Great customer service, excellent cars!Highly recommend
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September 2023 by Grace Trull
Amazing customer service ? everyone was so nice, no hidden fees, nice cars. Highly recommend!!
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July 2023 by Emily Perez
They don’t have the cars they claim they have. Wasted my time driving up there just for them to give me a compact vehicle I am Very tall!! DO NOT GO HERE
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June 2023 by Cai Hongye
Head up when you choose a car, I have got 2 car with brake problems
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June 2023 by Jon-Paul Berexa
Just finished a great rental with the Beale St. team. Would definitely rent here again.
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May 2023 by Auberon T
Should rename company to "Criminal Enterprise". The company will rent out damaged vehicles with electronics not working, pre existing scratches.When they have you check all the sides be aware that if there is any damage hiding on the top of the car or bottom from a previous renter they will force you to pay for it and claim that you caused the damage. Rent from zipcar or someone else, these criminals are not worth renting from.
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April 2023 by Edmilson Rocha
Bad experience, probably never will go there again, totally disrespectful towards costumers, i walked for 75 minutes to this location on a sunday morning, i was there before they opened at 9:00 AM,i went so early because as a man, i did not want to drive a girly car, and was told if i did not have a reservation they could not do anything, but their lot was full of cars, and when i asked if all them were going to be rented out i was told yes, but they wanted my phone number to call me for some car by the time they were closing, so that means they did not want me to choose but they wanted me to rent whatever was left, something similar happened to me on Willard ST. last year, if you can try another company you should, because even making a reservation like my brother did last month, they still want you to rent what they want you to drive, it's not up to you to choose, what kind of company makes that kind of business? with their costumer,
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March 2023 by Prem Wadhwa
Very helping and caring attitude on the part of the associates. Did not experience any problem while renting the car. Same pleasant and friendly attitude at the time of return after a week. Will recommend very favorably to all our friends.
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February 2023 by Jennifer K.
by far the best experience of any rental car company and Enterprise location. I would with this team for almost 2 months and they were professional, responsive and a pleasure to work with. Will happily travel extra distance to this location.
