-
July 2023 by Joseph Desciak
ATM never has cash and access door for after hours doesn’t work.
-
April 2023 by Anna Siwczak
was trying to make withdrawal, when a bank teller told my that the signature that I placed on the slip is not my signature. I had my driving license, that was signed, I used debit card with pin, and I had a chase app with facial recognition, that I was asked to use to confirmed last 2 transactions on my account. I used the app in front of 2 bank tellers, they still challenged my identity. it was suggested that I should feel happy that the money on my account was so secure. But I did not feel happy, I felt anxious and worried because I could not access funds that belonged to me. Also security officer pacing discretely behind my back did not make me feel like i was a valued customer. Finally, after good 20 min, the manager of the branch decided that the signature was mine indeed. Although everybody tried to be calm, the experience was horrible. How many ways can you prove that you are who you are. unbelievable...
-
April 2023 by A
Had a great experience opening a new account with Chase with the help of Apple. She explained every account and provided the best support in what everything meant. I mixed up one of the offers and she was so kind and helpful to fix it. The other staff are also so nice and the bank itself is in an awesome location. Highly recommend.
-
March 2023 by Michael Philip
Best Chase Branch I have ever been too. Was a pleasurable business experience while dealing with chance calls and long holds with chase. The branch spent a lot of time to help. Everyone was very friendly and spent time helping my business account with compliance issues. Thank you.
-
February 2023 by Rahul Karandikar
No use of this Chase bank location as its only open during the working hours during the week and closes at 1 pm on saturday. Pathetic.
-
February 2023 by Lindy D.
ATMs are always out of order. Lobby atm swipe to enter after hours doesn’t work either. If it’s out of order put up signs at least!
-
January 2023 by Quan Le
The best “Bank for All” in town!!!
-
December 2022 by Joanne Deng
ATM deposit cash total 2000, after one month missing $343. Call Chase customer service they explain, when they check the ATM only find $1657, they can’t refund $343 credit back. Chase customer service is very impolite, and hang up on my phone twice! Don’t open chase debit card, you will lose your money.
-
November 2022 by Michelle MA
The worst chase in the world ，cause they have inexperienced staff inexperienced staff inexperienced staff 。。Boston Chinatown is tens of thousands of times better
-
August 2022 by 周锋锁Zhou Fengsuo
The best service ever at any bank!
-
July 2022 by W Jiang
Stephy helped me open a business account during lunch hour and was extremely efficient and friendly during the process.
-
June 2022 by Eric Ly
UNPROFESSIONAL! LACK OF TRAINING!As an entrepreneur who travels often for business, I was looking for a business credit card that coordinate with United Airline. A week prior meeting in the branch, I got declined when I applied online because of the stolen default card that my former assistant used. When I came to talk to the Manager Assistant, Ms Pan ,I gave her our corporate 2021 P&L which showed our revenue vs income and the story of that stolen card. Ms Pan, days later said that her manager accepted and they would have some credit card options available for my business.Happily I came back again next week with money to ready for another Checking account for a new business, hopefully Chase would be my long term bank because they are the big name. The manager, then shut me down as he said they did not have the United Credit card for Business and I had to apply online . Also, he could not open the new credit card for me because of the default stolen card in the past that I had reported to the bank. He claimed that Ms did not alert him soon enough about my case; that I had to make some kinds of payment for expenses I did not do 2 years ago.I would not be upset if they told me at the first time on the phone; instead of collecting my personal and financial information , then made me come backWell, without the feature of United Mileages, Chase is not better than my Spark Capital One that offers me 2.5% cash back with unlimited credit.
-
September 2021 by Milind Sardesai
Useless Bank, Useless Branch.First they close the Account without any good reason (10 days after Opening). Then they expect customers to come in person to the Branch to Confirm Address and then they keep the Branch Closed without any update on Google Maps.Severing all ties with them.(If I could I would have given Zero Stars)
-
August 2021 by Charles Chen
Finally got a Chase Bank branch in North Quincy! Good service
-
August 2021 by 徐佳楠
terrible place
