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February 2024 by John Mckinnon
Tellers are trying their best but understaffed during bust times. You think the manager at this location would schedule accordingly.Need to speak to someone about your banking needs...sit and wait while they sit at their desks. Never again
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October 2023 by kelly doolin
Out of service drive thru.
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September 2023 by Linky N.
I came here to get a document notarized for an aesthetician application. My appointment time was at 2:00 and I wasn’t seen until 2:35. The lady that greeted me was amazing. She was so sweet and continued to check up on me about the wait time and thanked me for waiting. I was seen by Janice, and I don’t even think my appointment was with her in the first place. She told me that she couldn’t notarize my document because there were previous signatures on different pages. Again, it is a test application… The signatures were not related to the affidavit, and were done with my school which have done thousands of applications the same way as mine. Janice is clearly incompetent and doesn’t know what she’s doing or talking about. I’ve got documents notarized plenty of times and they were all quick and easy. However this experience was dragged out to almost an hour. This is my first time going to this location and I will not be returning
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September 2023 by Abiola Farinde
If I could give 0 stars, I would. Terrible customer service. The teller acted as if she was doing me a favor for depositing my check.
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June 2023 by Robert S.
Convenient Bank of America, easy access. The building looked very well kept and nicely set up.I made a stop at their ATM and it was an easy way to get some cash.Their mobile app is an easy way to find the nearest ATM or branch, no sweat !
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April 2023 by Maninder Singh
Janice Pinnock: remember this name if you want to make an appointment. She is the best if you want to open a new account or want to apply a credit card. Soft spoken, she will make sure you understand the terms and conditions. Otherwise, you will see no else will entertain you in the bank. Best wishes to her, rise and shine!
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July 2022 by Julie Blackman
Went today. They closed today. July 8 Friday. Adams street quincy has horrible hours no Saturday hours.
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March 2022 by Nick DeMarco
Not sure what these other reviews are talking about, our teller was so friendly and helpful, even asking about our trip! Great, clean location.
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November 2021 by Russell Foxworthy
Had wonderful service from Liri, her associate, and her manager. I had neglected to make an appointment, but they took me anyway. (Make an appointment though if you need to go!)
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October 2021 by Sherri Fitzpatrick
I’m not sure if I’m spelling her name correctly but I just wanted to send a BIG THANK YOU to the manager Talita for taking the time to help me in my situation. She is very professional and also took the time to check on me afterwards by calling me. Once again thank you very much. ??
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January 2021 by James Mohn
Shot show
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December 2020 by Eric A
Had a pleasant experience opening an account at this location. This branch is quiet and roomy with ample parking unlike the horrifically busy and small Wollaston branch.
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July 2020 by Susan Ford
My daughter just opened an account. After two days she could not access her account. When she went to the bank they told her it was closed, but did not know why. Then just gave her a number to call. She has a lot of money that is now in limbo. Holiday weekend and No help at all. Terrible customer service.
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October 2019 by Yardley Sanchez
Tried to get some paperwork notarized, went through the most difficult process. 45 minutes later, didn’t even get the document notarized. Went else where- in and out in less than 5 minutes. Don’t come here.
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August 2019 by Aiyat
Horrible customer service. No matter when, there’s always a problem whenever I come to this bank and they are rude and refuse to help me. Never going back.
