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December 2023 by Kimberly N.
The inside is pretty cool. Much different from your typical Bank of America. Service was a bit slow, but the person who helped me was very sweet even though we were running into technical difficulties.
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November 2023 by Henry Valiyev
Went there on Monday after sitting there an hour they finally took me in after looking through the paperwork they asked for a letter from irs on Tuesday i got the letter and went back but they said they can’t help me until 3 pm and I went there early in the morning. The manager guy has an attitude for some reason. Closing all my bank of america accounts
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July 2023 by Majlinda Papa
The best there is Ana (Anastasia ) ❤️It is very good And very nice ?⭐️?⭐️?
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June 2023 by tarique khan
Bank of America branch location at 1400 HANCOCK ST, QUINCY, MASSACHUSETTS. The Bank of America Corporation (often abbreviated BofA or BoA) is an American multinational investment bank and financial services holding company headquartered at the Bank of America Corporate Center in Charlotte, North Carolina.Bank of America, Los Angeles was founded in California in 1923. In 1928, this entity was acquired by Bank of Italy of San Francisco, which took the Bank of America name two years later.I went to this branch when I visited to SSN office as I was trying to open from last few days back in other bank with several appointments. But other place they were asking me for some local address proff but here they opened it just with my passport and driving license. It just took around 10-15 mins only. It is well connected from bus (238/236/225) and Quincy center T station. This branch is very old one.
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December 2022 by Junior Oliveira
They let you wait inside the bank for 15 min before somebody hovers around and asks what you need without even say hi. Then they make you waste your time and go online to book an appointment for a simple notarize stamp. I felt completely disrespected. Being a preferred reward client I would expect at least someone to spend one minute with me and get me a stamp on a piece o paper. What a shame. Would give it 0 stars if I could.
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July 2022 by Laercio DeOliveira JR
They let you wait inside the bank for 15 min before somebody hovers around and asks what you need without even say hi. Then they make you waste your time and go online to book an appointment for a simple notarize stamp. I felt completely disrespected. Being a preferred reward client I would expect at least someone to spend one minute with me and get me a stamp on a piece o paper. What a shame. Would give it 0 stars if I could.
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July 2022 by Trish C
Horrible service....12 people in line with ONE cashier, and then she just walked away to the back room. I complained to another employee and she said "well maybe she had a phone call to make or go to the bathroom"... THEN GET SOMEONE TO BREAK HER!!!!! I waited 45 minutes for a roll of quarters. Un acceptable!!!!
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May 2022 by Shay Cat
I don't understand why the white man wearing a suit stood blocking the entrance where I was trying to get to the teller and then just looked me up and down, didn't say hello or acknowledge me and just walked away... made me feel uncomfortable. I was just coming in for a basic need, even if I don't appear a viable business prospect but does not mean I am not deserving of basic kindness or respect and professionalism. Thank you.
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March 2022 by Lin Yun
This is one of my favorite banks, apart from the professional friendliness of the staff, mainly because of the inside building, you can admire the ceiling well even while you are in the lineup.
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January 2022 by Bobby Anderson
The bank associate Anastasia had me waiting in line for 7 minutes. There was no one ahead of me. I needed a simple direct deposit form printed out. I handed her my proper credentials, she starred at her computer screen longer than usual admiring my account I guess. Minutes was passing by (3 minutes to be exact) Meanwhile, it made me nervous thinking she was trying to memorize my information!?! I've had a direct deposit form printed out before and it only took seconds, instead it took Anastasia 3 minutes with a total of 10 minutes to complete my request. What was she doing? Was she trying to steel my account information?
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January 2022 by Levent Selvi
Stay away this bank branch at all cost. They provided a wrong recipient account number even though we provided teller the correct one at outset in a written form, and eventually the international wire transfer was canceled after 4 days later. Worst side is they don’t even bother to fix their failure immediately and blame you (you should check). Customer relations rep at the reception turned his back and left the hall when we asked him set up an quick appointment to resolve the issue.
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September 2021 by Marcus Adams
How is it that a company like BoA can be so understaffed that the next manager/supervisor won’t be available for 3 days? Can you picture walking into CVS with an issue and they say come back next week for your refund?
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September 2021 by Nadeem Alkhatib
Worst experience ever horrible management horrible Business Center. I do not recommend this branch at all
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June 2021 by Вадим Курилко
One representative there told us we can open a credit card without SSN there. Once we were with the financial advisor he said it’s not possible. What a waste of time! So misleading.
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June 2021 by Shaina Richards
Didn’t realize Venmo payments back to some friends (who helped me get back on my feet after being unemployed due to my endometriosis) hadn’t gone through last weekend. Venmo tried to withdraw and I didn’t have enough, because I thought they had already gone through, so I bought a train pass and a couple groceries and left myself with $80 until the next paycheck. They continued trying to withdraw 3 payments a day and I got charged $35 for each one. Didn’t notice because I started a new job I commute an hour and a half both ways for daily and haven’t been checking my email, haven’t been spending money so didn’t think to check my balance as I’m just trying to save and get back to a good place after I lost my job a few months ago. I called today and they won’t reimburse a single of the $600 in fees. 35*17. 17 fees over... 6 days? I told them I won’t be able to pay my rent, or train pass or groceries and they didn’t care. How can you take $600 from someone financially struggling? Why didn’t anyone call or text me? Why did the Bank of America associate tell me two weeks ago if I didn’t have enough money that my new setting would prevent money from being withdrawn with low balance and fees from occurring? Now I will be back to being homeless and have to leave my job. I can’t believe this has happened to me and I will tell everyone not to use Bank of America.
