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January 2024 by Renee S
The employees are wonderful in the pharmacy for all the work they have to do.
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November 2023 by Devorah Dorsey
Very disorganized. I’m going elsewhere.
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October 2023 by Karen O.
Terrible pharmacy. Constantly messing up prescriptions! Extremely long wait times, in person, drive through and phone wait times! Pharmacist and pharmacy techs don't care, just want you to move along, don't like to give explanations! Over an hour wait time to get through on the phone! Lazy staff!
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August 2023 by Sea Glass
The pharmacy is great at this location.
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September 2022 by Layne W.
I'm not one to leave negative reviews however this particular Walgreens location is consistently problematic... particularly the pharmacy. For starters the staff is beyond rude I mean to the point of almost going above and beyond to be rude to you. I've been hung up on left on hold and straight up ignored on several different occasions. I call ahead to fill my sons prescription monthly that he has been on since birth he is 5 mind you and every time without fail it's not ready or if they need prior authorization I end up having to contact the doctors office myself , although it is there job to do so... there are literally six women behind the desk at any given time and the wait is a minimum of thirty minutes just for them to acknowledge your presence. They treat you like you are an inconvenience and are absolutely useless. They should fire every single pharmacy employee or find better management because this is atrocious.
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September 2022 by Fremont W.
complete hot mess. if you can't accommodate people for vaccinations and flu shot don't offer it elderly people standing around with no place for them to sit waiting for a vaccine. I wai 20 minutes with two people ahead of me in line for a prescription I would've gone to the drive-through but I've never had luck there get your act together wall greens. Big sign at front saying you were trying to hire more people how about you skip the vaccinations until you can actually hire more people
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July 2022 by Google user
I sat at the drive through pharmacy window tonight for 9 mins. The pharmacist and tech didn’t even acknowledge me. I understand they are busy but how hard is it to say I’ll be right with you, or even some eye contact and a smile. This pharmacy is a mess. I have been to a lot of Walgreens and none are like this one. One time I got someone else’s medication.
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April 2022 by Tony P.
45 minute wait on the phone to hear that they don't have my prescription that was called in 48 hours ago this place is pathetic!
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February 2022 by Jazmyn S.
Informed pharmacist on MULTIPLE OCCASIONS that I need extra assistance and she was downright rude. As a guest without special needs they are negligent. Since I am disabled, the way they consistently fail to bill insurance, blatantly refuse to call another (Walgreens) to rectify issues they caused to clarify or solve errors crosses the line into malpractice. Walgreens customer for 15+ years on a consistent monthly basis. For the past year I have unfortunately had to use the Plymouth branch. They need training in customer service in addition to how to complete very basic tasks such as billing insurance and interacting with customers on the autism spectrum without being condescending and rude. Particularly when they consistently drop the ball. I really miss the Walgreens staff who had a higher standard for the customers who keep their families fed. Don't be shocked when customers are short of patience when they cannot successfully pick up necessary medication without issue even one time after years of getting it right. Walgreens corporate office... send help to this location!!!
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January 2022 by Krista Randall
I sat at the drive through pharmacy window tonight for 9 mins. The pharmacist and tech didn’t even acknowledge me. I understand they are busy but how hard is it to say I’ll be right with you, or even some eye contact and a smile.This pharmacy is a mess. I have been to a lot of Walgreens and none are like this one. One time I got someone else’s medication.
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January 2022 by susan mendosa
;they put me on hold and never answers the call, just left me on hold saying where sorry out staff is answering other calls and that they will be with me shortly!!
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August 2021 by Adam W.
Slow, incompetent, and useless. It takes them over 3 hours to fill a pain medication that my doctor said I needed as soon as possible. Unbelievable
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August 2021 by John T.
When they say "Pickup in as little as a half hour it appears that they mean , after you arrive.yesterday made the mistake of using the drive-through to pick up an prescription. Was the second car in line behind a BMW with New York plates.We couldn't figure out what was happening since as time passed the car was just sitting there, no interaction with the service window. Other cars piled up behind us and it wasn't possible to drive around and go inside. We sat there for literally a half hour.When we got to the window we found out that Walgreens was doing drive-up Covid testing, there had been no signs warning us of this. For the time involved they must have been waiting for the results. To top it off, the prescription that was supposed to be ready at 11am wasn't ready at 4pm. I'd suggest avoiding the drive-though window until this covid nonsense is over.
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January 2021 by Mill Wojo
Do not get a the flu shot there. Despite of having an appointment she makes you wait, help people without appointment first, and them go to refill mediction. When I addresed the situation with the heavy set lady administrating the shots she was careless and rude
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January 2020 by Vera O.
It was a very busy evening at this Walgreens. The pharmacist and staff at register were exceptionally patient and attentive to every patient in person, at the drive through and on the phone. They were dealing with high volume and peoples new insurance information. They were exceptionally helpful and professional under pressure.