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March 2024 by Landyn Mayberry
Worst experience I have ever had at a Vet for MY DOG! It is about the animals health. This location has multiple employees who are causing conflict in the workplace. I am no longer going to this establishment. A rabies and Parvo vaccine was administered in my dogs right rear leg... both at the same time. I saw with my own eyes. Then the vet Dr. Breckenhead lied to my face saying she administered them both in different locations. On top of that, the communication and customer satisfaction is not there at all. Everyone here but Brie and Jenifer have been rude. Emma Pomarico will smile in your face and then say you were rude to here. As well as Haley Mcdonough and Jackie Willit. I do not. I repeat I do not, recommend taking your beloved precious animal here. If you care about your animal and communication do not bring them here. New employees are needed. Desk receptionist are not up to task to maintain a phone call. They sit and talk behind eachothers backs. Can not handle a professional matter. They treat customers with low level respect and then expect people to know everything about their pet when you have a question. Dr. Breckenhead told me look it up on google. So here I am making a review on how disappointed I am in this Establishment. As Todd Lavender being the President of The VCA, I expect more of a professional curtesy. The people at this animal hospital do not need to treat people as they do. If they feel upset over a phone call regarding an animal in any instance they are not fit for this job. Multiple people have said I was rude to cover their own tracks. I will make sure this one reaches the top chain of command. If I could give - stars I would. Absolutely disappointed.
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February 2024 by Stewart peart
Very helpful. Kind and courteous to our families needs.
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February 2024 by Tess Fucito
I bring my anxious 10 year old Yorkie mix to VCA Plymouth and I could not be more pleased with the care he receives every time he is there. The front desk staff is friendly and thorough, the techs are awesome with my dog, and all of the doctors are great, knowledgeable people. I'm so grateful to have VCA Plymouth care for my best buddy. Eddie loves you guys!!!
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February 2024 by Kathryn Domijan
As a former vet tech, I can genuinely say that I have 0 complaints. I had to bring my 4 year old cat for a dental and was very hesitant to bring him to a new place as a client (and not as an employee where I know what goes on and can stay with my pets etc). However, the entire process was very smooth from start to finish, great communication from the doctors, the techs and the receptionists. They called me throughout his procedure and kept me well updated. Ended up paying less than the estimate too. I would absolutely recommend them. Thank you again for taking care of my best little friend.
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December 2023 by Steven Sousa
Quite a joke that a “hospital” doesn’t allow walk-ins. Folks, make sure to know ahead of time that your pet is going to be sick so you can schedule an appointment.
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August 2023 by Marnie Fordham
Our technician Dee is amazing!! Our Max loves her and she is able to help him relax while getting his Mani Pedi. ?
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August 2023 by Susan Viglione
Very friendly staff. Vets are awesome!!
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August 2023 by Shebbie Shebs
Super nice people here. Very happy with my new vet!
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June 2023 by Connor Brooksbank
Great team of veterinarians, always look forward to bringing my cats back for their annual visit
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May 2023 by Michael Connolly
I have had 2 dogs. VCA Plymouth has done excellent work the past 23 years
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February 2023 by Tiffany
I decided to follow my vet here, I now drive an hour away to see her because she was the best vet I have ever had, now it's time to find another vet, as the office staff is never helpful, I will be leaving a great vet, because I can not bare to keep dealing with office staff.
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February 2023 by Debie Benoit
I had an appointment to get a rabies vaccine for my dog. The doctor argued with me and tried to intimidate me into all kinds of tests that my healthy 8 year old dog didn't need. She ultimately turned me away with no vaccine
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December 2022 by Ariana Gardner
Staff are very friendly & have always taken great care of my kitties. Their services are a bit pricey.
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December 2022 by Ryan Lagan
Great vet and also boarding service. Staff is genuinely interested in our pet’s wellbeing.
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November 2022 by Lisa O.
Nothing but good experiences so far. Happy to have switched to them! I've seen two different vets and they've both been very kind and knowledgeable. Pricing is reasonable as well.
