-
November 2024 by Jana B.
Whatever you do, DONT park in the wrong space or park so your car isn't straight. Inside staff will yell at you for not parking right! I left without getting help - wouldn't leave anything I owned with such an angry person! The company should invest in better signage if parking is such a big deal. I go out of my way to use local businesses but this one is off my list!
-
July 2024 by Karen Runyon
I brought my 2009 MacBook Pro (17”) to have my data transferred to an external drive. My laptop hasn’t powered up for 5 years, and Apple in Hingham no longer supports them. Alan was able to power it up and somehow keep it running (took some tries), and retrieved my data. RIP, MB Pro, and THANK YOU, Alan for such prompt work! The work room here is 100% professional: clean, organized, and more than capable. I 100% recommend this business.
-
June 2024 by Richard DeFilippis
My laptop was running extremely slow and taking a very long time to load websites. I walked in with my computer as indicated on the website. Allan was quick to address my problem. He determined that I needed a newer hard drive. I left him with the computer and he called me a couple of hours later with the job completed. Very efficient and personable. My computer runs so fast it’s like a new machine. Price was reasonable. Highly recommend this company.
-
March 2024 by Alison Thompson
I’m so impressed with Power Up Boston! Exceptional friendly service, prompt communication and conveniently located in downtown Plymouth. I will definitely be using their services again.
-
December 2023 by Tracy Galindo
Thank you Power Up Boston! We had great service all around! Service was fast, staff was very friendly and knowledgeable. They gave me great recommendations and advise for my next laptop purchase. They fixed my laptop at a very reasonable price!
-
December 2023 by Allen Wrightington
Allan is terrific, he is our computer go to person
-
September 2023 by Chris Mott
Great service and a great price. Did not overcharge for a small repair.
-
September 2023 by Gregg Whiteman
Thanks for replacing my laptop keyboard. Appreciate all the advice and great customer service!
-
September 2023 by Paige Marie Gonsalves
From my experience, a total runaround & waste of my time!!!! VERY DISAPPOINTED!! ?
-
August 2023 by Keith Constant
Oh my goodness, where do I even begin with "Power Up Boston"?! This place is an absolute gem in the world of tech support. I can't even express how thrilled I am with their exceptional service! ?Let's talk about their tech support team - seriously, they are wizards in disguise! Whenever I've had a tech hiccup, they've swooped in like superheroes, armed with solutions that seem like they were pulled out of thin air. It's like they have an innate sixth sense for troubleshooting. And "Big Chris," the owner, is an absolute legend. His attentiveness and knowledge are unparalleled; I swear, he knows my tech issues even before I do! ?I've never encountered such a customer-centric approach. The level of care and dedication they exhibit is truly heartwarming. It's as if they genuinely want to solve your problems just as much as you do! And don't even get me started on their commitment to staying up-to-date with the latest tech trends – they're practically ahead of the curve."Power Up Boston" is more than a tech support hub; it's a haven for anyone seeking top-notch assistance and a friendly face to guide them through the world of technology. If you're looking for a place where your tech worries are turned into mere memories, look no further. I'm beyond grateful for their exceptional service and the positive impact they've had on my tech journey. ⭐??
-
August 2023 by Iris Caslin
Allan from Power Up Boston is your man and is phenomenal. He took my computer, replaced the old liquid cooler with a new one, wrapped up the old one in a box and packaged it to go back to the factory and keep me updated the whole time from start to finish. He’s honorable with his word, efficient, organized and all around I would give him an A+. He’s my new computer man and for all the time he took he charged me most reasonably and fair! 5 Stars for sure! Grateful to have his expertise. Iris? Thumbs Up for Power Up!
-
August 2023 by Hussam Atab
I used Power Up twice to fix the screen on my laptop.This first time they damaged the screen when installing it. However they did replace it with a new screen.The second time they told me they need to replace the screen. I thought it would take 2 weeks to get the part and the cost will be the same I paid 8 months ago. I had my laptop over 3 weeks. I called after hours and one of the managers answered. He said the technician will call the next day but I had to follow up after 2 days. When I called to follow up, the technician said that he ordered a screen but what I needed was the shell. Two weeks later, I followed up and I was asked to come in to pick it up. The technician said he ordered the wrong screen the first time. Then he charged me more for the repair equal to half the cost of a new laptop. He said he doesn’t recommend a touch screen.I was disappointed and will not go back again. I’d rather pay more and be told the time it takes to fix my laptop and cost upfront.
-
August 2023 by Charles Wager
Great job on both laptops problems . Definitely will be back. And recommend .
-
March 2023 by nick smith
Went for a laptop screen replacement. Repair work was done quickly which is appreciated. Disappointed that the screen is not square (leaving uneven gap at the top and small portion of the bottom blocked off) and the bezel is peeling off. Seems no new adhesive was used to secure the bezel. For a simple screen replacement I expected a bit more care. 5 stars if I didn't need to remedy this
-
March 2023 by Jack Green
We have done several projects with Powderhorn, always happy with the results. Dawn and the crew are creative, patient and helpful and at a competitive price.
