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March 2024 by elie bouserhal
I honestly don't know where to "start"to share my experience H & R. Fran You are the G.O.A.T. Ty for being ? A+ The BEST.Please do yourself a favor, ask for ONLY HER.Only her.......
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March 2024 by Mom of Four
We were charged over $300 for a simple form. After 3 weeks my husband went to track them. THEY WERE NEVER FILED!!! If he hadn't checked we never would have known. When we called to find out why all we got was an "I don't know". We asked for a manager and was told they would give us a call. They never did.
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March 2024 by Tom Whitlow
HAD A GREAT TIME WITH MY TAXES.
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March 2024 by René Rose Miller
Kerry N. Is so precise in making sure I get refunded the maximum!
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March 2024 by Kelly A
I didn’t actually purchase a service here for anything, but felt the need to write a review based on the initial call I had. I’ve always done my taxes myself but this year have a more complicated situation that requires help. I’m on a tight budget so asked for a general baseline range of prices for help with a pro & if they’re accepting new clients (which I know of course varies). The receptionist Wendy was incredibly impatient with me, wouldn’t give me any ranges or next steps, kept impatiently interrupting me, and then said “bye” before I even got off the phone. When I said “oh I didn’t necessarily want to hang up, I’m a little thrown from this conversation” she laughed asking “oh you want to make an appointment?” and when I paused she said she had other people waiting (we were only on the phone for 3 minutes). I by no means deserved that and was interested in learning more to become a client. I’m sure there are many other people there who are great to work with, so it’s unfortunate to have been treated that way and ousted from pursuing help from them (especially when that’s not cheap and would’ve been a year over year recurring client relationship). Unsettling. Just be kind.
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December 2023 by Brianna dc
Very displeased with the service here. Left my taxes with Sharon Wiser and have not been able to get back in touch with her for over a month now. Support team is just as much of no help. Highly recommend you ask for Philip robinson, very professional and personable.
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December 2023 by Gianna Darienzzo
Very displeased with the service here. Left my taxes with Sharon Wiser and have not been able to get back in touch with her for over a month now. Support team is just as much of no help. Highly recommend you ask for Philip robinson, very professional and personable.
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March 2023 by Samantha Mason
Marion was awesome! Will be going back next year.
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February 2023 by Sally Kelley
Frances Cody is a gem! She walked me through the tax process for rental property. A true professional with endless knowledge. I recommend her without reservation.
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July 2022 by jeanne bauer
After 3 mos finally got to a tax pro who knew what she was doing.
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May 2022 by Suzy Taylor
I felt the communication was extremely poor. And our taxes were completed incorrectly. I have used H&R Block in the past and they did a great job - - this year it was an awful experience.
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March 2022 by Al Grimason
Charles as always did a great job. Highly recommended.
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July 2021 by Dawna Benoit
Efficient, fast and friendly
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June 2021 by Karsten McKnight
Very satisfied with my experience. First time using H & R. Carol was such a pleasure and helped me understand my taxes in layman's terms. I definitely recommend to anyone and I am returning next year!
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April 2021 by Bernadette Higgins
Fast, pleasant experience. Frances Cody was great. i'll definitely be back.
