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April 2024 by Brittany M
First time renting from Hertz with my partner and we loved it! We were traveling with two kiddos and were handed the keys to a brand new 2024 car which really made us feel really safe on the road trip. Staff is friendly. I see a lot of negative reviews so I wanted to add in mine as we clearly had a better experience than most. Definitely will be back if/when we need a ride! Thank you guys!
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October 2023 by Katherine Foster
I called to rent a car ,a woman named Phyllis answered the phone and was extremely rude to me ,not sure what her problem is but she needs an attitude adjustment!?Great way to lose customers hiring people like that ! She needs to be fired !! I will rent somewhere else from now on ..
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October 2023 by Christian Henkes
Perfect service: some Part of the exhaust pipe of our rental car fell down on our way to the Plymouth Plantation Museum. We made it to this nearby Hertz Station. Although there was no car availible at first point, they got us back on the road again in less than an hour in a new car. Very friendly and helpful. Makes Hertz our preferred Rental! Thank you very much!
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October 2023 by Thomas Greve
I rented from a different Hertz location that never answers the phone. I had a couple of simple questions and the employee at this store was able to answer them. ??
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August 2023 by Lauren Atwater
We have rented in the past with no issues. Manager is the same. Jeff. Great guy. Very friendly. Knowledgeable and fast. In the past two weeks we have called twice for rentals just for fun for the weekend. Both times a lady answers who seems extremely flustered and clearly has no idea what's going on. Clueless. Said she was alone and understaffed. I swear she was trying to talk us out of renting. She couldn't answer any questions about the electric vehicles she was pushing on us. You lost our business both weekends to Enterprise down the street. Just thought you should know.
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August 2023 by Arthur M
Rented a Tesla Model 3 and had a great experience. Had to cut my trip short due to an emergency and the folks at this Hertz location made it very easy. I plan to use this location again next summer. Thanks again!
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August 2023 by Jean Dami
Friendly but didn't have what we were looking for! We were in need of a truck retail for moving & just picked the place because it was close! If I ever need a car rental this is the 1st place I will go!
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August 2023 by L M
I cannot be more pleased with Hertz. Jeff is a great guy and when they didn't have any SUVs put me in a car seriously just gorgeous!!! Helped me out figuring out insurance which is different from Enterprise which I have been using for the last year.Incredibly professional incredibly easy.I cannot say enough nice things. Thank you!!Highly recommend!!!!Addition I left my credit in the car and I hadn't even noticed yet they brought it back to me and left it my mailbox in an envelope. That was incredibly nice. So aside from not being able to get anybody on the phone and an accidental double billing. Which is why I am trying to call. I am incredibly impressed.
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August 2023 by Brian Donnelly
Jeff took hreat care of us at this location, getting us a rental car to drive through MA and drop off in Maine. Appreciate the service!
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June 2023 by Jake V
The worst car rental experience. Have made two different reservations and have been left both times with no car and extra work needed to be done on my end to cancel the reservation. Don’t waste your time.
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May 2023 by Liz Marie
I made reservations for today at 12PM. It is now 12:15. They don’t have a car for me. They said they will pick up one for me later. They refused to cancel my reservations and told me I will be charged. There are many reviews on here stating that they reserve cars that they don’t have. See owner’s response. He knows he was given a 1 STAR . He doesn’t care.
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March 2023 by Rachel E
Wait over an hour for a rental vehicle because they were understaffed and had no vehicles in stock , seemed like the two people working, literally just started because neither of them knew or anything was. Dropping off the vehicle was pretty easy. Did not have any troubles dropping it off quickly.
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February 2023 by Robert J. Orne
They were polite, professional and quick. Parking a little tight.
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November 2022 by Merry
I rented a car last week and the outside of the car was so dirty. It looked like it had been driven through mud and there was bird p*** all over the hood of the car. It was disgusting.
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November 2022 by Adam White
Cannot say enough good things about this location. Jeff and Phil and the staff are incredibly helpful, accommodating, and professional. Absolutely the best car rental experiences I’ve had. Can’t thank them enough and am greatly appreciative of them and for them. 10/10
