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January 2024 by Matt J
This location sucks. Rude and arrogant jerk offs at the pharmacy counter.
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September 2023 by Jeffrey K.
Front of store is fine , but the actual pharmacy is a total nightmare is many Cvs in the Plymouth county area one on 517 State Rd. you should not choose that pharmacy for any reason. One of the pharmacist is the rudest person you'll ever meet has a big attitude problem. Most of the pharmacy technicians are OK, it has improved a bit since a year ago when they didn't answer the phones for a good six months straight, which they still shut off sometimes every time I go there the pharmacist makes me sit in the chairs and helps a good 5 to 15 people before me, as I sit there, and I talk to other people that may be waiting. They also have the same sort of problems get the same sort of attitude, have the same sort of phone problems and complain of complete laziness , when prescriptions are supposed to be expedited it used to be 15 minutes max now it runs anywhere from 25 to 45 minutes of waiting doesn't matter if you have one or five prescriptions still the same wait time doesn't matter if it's processing or they're doing it from scratch. they definitely have favorites there when it comes to certain clients and customers and it's only one of the pharmacist that everybody has an issue the other handful of pharmacist that work there are respectful for the most part. Don't make you wait more than 20 minutes when you're waiting for a prescription if it's expedited and sometimes they may even smile.All this being said, choose a different pharmacy if you have a vehicle to get around otherwise you're gonna end up with a headache migraine anxiety I'll be stressed out for the rest of your day unless you're picking up anxiety medicine lol .
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August 2023 by Cecilia McHugh
CVS is the worst! Not only incompetent but very publicly demonstrating your complete lack of caring. It’s like you couldn’t care less about customers or that you’re much too busy and/or important to have to stoop to explain to the idiot customer base.
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August 2023 by Google user
CVS is the worst! Not only incompetent but very publicly demonstrating your complete lack of caring. It’s like you couldn’t care less about customers or that you’re much too busy and/or important to have to stoop to explain to the idiot customer base.
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June 2023 by C J P.
After moving to Plymouth 4 years ago, I started using theCVS at 517 State road...Their prices were very high but when they overcharged for a prepackaged prescription and they would not make an adjustment or take back the never opened pavkage, I started going to Walgreens and found their prescription prices were over 40% less than CVS...I'll never go back...The Walgreen employees were also friendlier and more courteous...
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April 2023 by Jayce Tohline
Snarky and impatient pharmacists. If you're a nice person, they don't hire you at this location. Definitely not customer oriented. Customers are an intrusion, one not to be tolerated with niceties or patient assistance.
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October 2022 by William S.
Unless the reviewer is also a regular customer of Walgreens or Rite Aid, accesses the few remaining pharmacies in their supermarket or has used an online source, these one and two star "reviews" are of little to no value to the community.Make a contribution and keep your complaints to a communication with the company but whining on the web accomplishes not a damn thing.The store is open, inviting and easily accessible. The pharmacy staff do the best job they can in most circumstances.
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August 2022 by James M.
Without a doubt the worst mismanagement in any pharmacy I've ever been in. Rude employees, ignoring customers, ignorant of what merchandise they carry, broken down self checkout and those are the plus things in this awful store. The pharmacy staff is just downright rude and disrespectful, I can't even imagine how this place stays open, and to top it off it's filthy, this pace should get no stars and be boarded up!!!!!!
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May 2022 by S. B.
CVS is by far milking lack of customer service and blaming covid-19. I will AVOID this store in the future for another chain or local pharmacy. They show a prescription as ready when it is not. They could simply call or leave a notice on the app. That is sheer lazy and uncaring for people. For me it is a sign that such lack of care could lead to prescription screw up and I will not take that chance. Good luck
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January 2022 by Maura G.
Of all the awful pharmacies to choose from, this CVS is the definition of "WORST". I routinely wait days for a prescription to be filled- not hours, DAYS. And since I have all my standing prescriptions filled by mail order, anything I need from here is more of an emergency. Right now, it's day 3 of waiting for a script that my doc sent in 3 days ago. Last time while I sat in the store and waited for a prescription (2 hours + two days) six o'clock came and like Stepford pharmacists, they all stood up and left! Just. . . left whatever they were doing and walked out. Where's my prescription?? Oh we're closed. we reopen tomorrow at 9am.Obviously management doesn't care, since no matter how loud the complaining gets in the line, no one responds. Please, Yelp, please- make a "minus stars" category for this eighth circle of hell. Forcing a one-star review for a dirty store, lax management and poor business practices doesn't make anyone feel any better!
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November 2021 by Mona M.
The cvs pharmacy is the worst. I was on hold for over two hours yesterday, I drive over and my prescription is not ready. I've been waiting for over 40 minutes, the woman sitting next to me says she's been waiting over an hour!! Finding another pharmacy. One star is too generous.
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October 2021 by Kristin D.
This is the worst run cvs. The worst. And their management doesn't care. Had a flu shot scheduled and arrive and they say "oh we had to throw away our doses no one notified you?" No in fact I got TWO confirmation texts. Place is a joke, as others have said just keep driving by, you're better off going 20 minutes out of your way to another one by the time you get help. They offer you no compensation for your time or their errors either. No coupons, no nothing. With all the money they're scamming off with their fake coupons you would think they could offer a $5 courtesy. Then again this store would bankrupt the franchise as they'd have to hand out 100 courtesy coupons a day.
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October 2021 by Tom T.
Stay in your car and drive on by. You can drive to another CVS in the area and do your business and be back before you could ever complete a transaction or pick up a script at this location. Prescriptions ARE never ready! Even if you wait days before picking it up. The dumpster and trash bins have more trash around them than in them. Gates are always swinging in the breeze exposing this mess. Most signs have blown over or slid down pole so that they are not legible. All comes down to a very inept manager that takes no pride. Sad!
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August 2021 by Melissa L.
The staff who work in the store/pharmacy are pretty nice, and the store itself is fine. My concern with this CVS regarding is the fact that I waited on hold for 50 minutes to speak to the pharmacist. Nobody ever answered my call, and I eventually hung up the phone. I have never waited more than 15-20 minutes at any CVS location for somebody in the pharmacy to answer the phone. I understand many places are short-staffed during this pandemic (and am empathetic to that) but I was very disappointed in how poor the customer service was. Hopefully nobody calls this CVS requiring an urgent response...
