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July 2024 by Will Pallis
So in March we visited the Plainville store about having a front door installed in our home. We met with Lowe's guy at our house who measured our door and side lights and gave us an estimate. We said OK let's do it and I paid a third up front, estimate was late May early June. Today, no door, no ownership of the process from Lowe's and extremely frustrating from our end. Zero communication or updates, I would never go thru this again at Lowe's.
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July 2024 by Jeff Fox
Had what I needed without too much wandering. That's always a win. It's well organized, neat, and tidy. Staff are helpful and polite. There were plenty of sales specials and end cap displays to keep me distracted from my mission, but I resisted and remained focused ( nice try Lowe's maybe next time ) All in all quite the adventure monsters and all
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July 2024 by Steveo Adams
The people here are great an helped me find what I was looking for very fast my go to store for all my handy man needs an tools and materials
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July 2024 by Steve Syrett
Need some ac units, and the friendly folks there helped us find what we needed fast!
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July 2024 by Peter Tsolias
Have a great day
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July 2024 by Bryan S (Soldier_B)
Love paying over time with a payment app
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July 2024 by Steven A
Place has everything u need
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June 2024 by E B
They had tape , so that was good
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June 2024 by George Camparone
Never going here again. Store manager Christian denied an $80 return because he didn’t know how to process a gift card return. They then took the item (a brand new door) and put it back on the shelf. No one else knew how to help me either. Super concerning lack of competence here. Will be going to home depot from now on. Will be warning my family as well. $135,000,000,000 market cap and this company can’t handle an $80 exchange. DO NOT shop here if you expect to be treated like a valued customer.
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June 2024 by T
Guy in lumber this morning 6/2 is very unpleasant to deal with
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June 2024 by Rich Sully
Whoever the guy working in lumber cutting/pro desk (not wearing a name tag) needs to find a new job. Your customer service skills are atrocious.
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June 2024 by rich gregor
Better than home depot for sure
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June 2024 by George Walton
Excellent service
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May 2024 by Naushaba Y
I have two kitchen projects that I requested to be done quickly. Rep tells me they will get back to me and doesn’t keep her word. I’ve already received three other customizations and quotes from other vendors even though I started request after asking Lowe’s. Lowe’s obviously is not looking for my business.
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May 2024 by Andrew Gallego
staff has no clue what they’re doing, took nearly 40 minutes and multiple people just to cash out at the garden center
