-
October 2023 by Jared
Brought in a 1.75 caret diamond wedding ring. Set in a heavy 14k rind setting. Worth a few thousand. They tried to offer me 500$. Thinking I didn’t know the value. Don’t trust em. !!!!!
-
June 2023 by Kate DeVito
They took my beat up gorgeous engagement ring and soldered it with two new channel diamond rings and the result was absolutely stunning!!!!! They are the BEST!
-
November 2022 by Darlene Brown
Went shopping for Christmas gift and such a wonderful experience as always. Very pleasant and friendly help. Will definitely be back again
-
October 2022 by MaryAnn Messina
Excellent customer service!
-
October 2022 by Ying L.
Had my ring resized, the entire process took about 6 days and the price was very reasonable! You cannot tell where they made the cut at all. Also Jackie is very thoughtful, really nice to follow up.
-
July 2022 by Hella Allen
Great place to shop for jewelry
-
October 2021 by L. Fabulous *
Replaced battery and stopped working within 1 month. Gave me a price on another watch but when I picked it up the price was higher. Not going back.
-
May 2021 by Laura Prentice
Todd is fabulous! Always there to help!
-
October 2020 by Patricia Bogart
I have been shopping for a ring for about the past year. I have visited many websites and shopped some stores. I decided to visit LeDor Jewelry yesterday in Plainville based on a friend’s recommendation. Was I impressed! There are several glass cases, but not so many that you are overwhelmed, displaying fine jewelry. The jewelry was well displayed and polished, with a wide assortment to view including some estate pieces. The jewelry consultant that assisted me was knowledgeable and pleasant without being “pushy”. I choose a ring that I liked, and then the she suggested another to consider. I went with her selection and I LOVE it!! The price was within my budget. I would highly recommend this business for any jewelry purchases.
-
July 2019 by Jessica D.
Awesome, personal service, great quality. Todd is super sweet and will make sure you get exactly what you are looking for. I like that they do all the maintenance/sizing in house as well.
-
January 2019 by Katy W.
I am a customer for life after the two experiences I've had at LeDor over the past month! They have been kind, transparent, accommodating, fair priced, and have done quality work! I first came to them with a complicated request and a tight timeline and was met with compassion and flexibility. I was so grateful they were able to complete the work (early nonetheless) and just in time for a sentimental diamond to make it to my wedding. I also had them resize my engagement ring and the price was 1/4 of what I was quoted where I purchased my ring originally. Couldn't be happier with their work and the customer service Todd provided! Highly recommend!
-
September 2018 by Nathan L.
Beyond disappointed with our experience here at LeDor Jewelry. We brought my wife's wedding ring in for an estimate, as two small surrounding diamonds had fallen out. While there, it was brought to our attention that a prong on the center stone was also missing. After receiving the estimated costs of repairs to send to our insurance company we were told that the work could be done there. It would take a week or two but because of the missing prong we decided to go ahead and leave the ring to be fixed rather then risk losing any other stones. We spoke with the same man (who was not the stone setter) from start to finish and although he was very friendly, informative and helpful both in person and on the phone, that is the only positive that there is in this experience. During the first week that the ring was at the shop we received a phone calling confirming that the prong was indeed damaged and that it did need to be "rebuilt". Before doing so they asked for our permission, which we happily gave, assuming that the other three prongs would be enough to show what the fourth should look like. We were wrong. We received a call saying that the ring was ready to be picked up and when my wife arrived to get it she was not happy with it, so much so that rather then signing for the ring, it was suggested that she leave it to be re-looked at, which she did. (The center stone was extremely crooked and the new prong was not only a slightly different color then the rest of the ring but was built so much higher then the others that it created a huge gap between the center stone and the surrounding stones) After another week or so, another call came; my wife went in to get her ring and left in tears. She was told that the ring was so delicate the prong was built as it needed to be for the ring to be "structurally sound" and wearable. This is an understandable explanation, however, what is not understandable is why, if the integrity and appearance of the ring would be so drastically altered by the work performed, would they even suggest that the work could be done there. Clearly they were not familiar with the type of work that needed to be done on this ring. Ultimately, my wife signed for the ring because she was told repeatedly nothing more could be done. After signing she asked for a bag to place the ring in and received slightly confused looks as to why she would need a bag when she could just wear it. This ring is barely 4 years old, it remains in the bag now so no further damage can be done while we look into options to restore the ring to it original appearance. Our experience with LeDor was a complete disappointment and I wouldn't recommend this jeweler at all.
