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July 2024 by Rosana Silva
Excelent reception
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June 2024 by Mark Sherman
Love store pharmacy smile ?
57 Messenger Street Plainville ma
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June 2024 by Duece2k
Extremely rude staff at the pharmacy. I read some of the other reviews. The guy with faded T-shirt gives everyone dirty looks. I don’t need to take my business here going forward. There’s more rude employees then nice ones. If you don’t like people don’t work in customer service. I’ll be emailing corporate as well. This isn’t the first time this is happened either. I can easily go to Walgreens across the street.
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May 2024 by Tony R.
Sometimes good, often bad. Sometimes correctly staffed, often understaffed for the pharmacy. Takes 5 minutes or so to get in touch with a pharmacist even with familiarity with automated system that is atrocious to be fair. Talking to pharmacist would not be fixed by downloading an application. Pharmacists are underscheduled or overwhelmed or both, asking simple things like changing script request from liquid to pill is made to be an impossible request, when It's minor, a certified tech can do it. Maybe they don't have enough trained techs... honestly when it's smooth you don't care when it is rough it's just horrendous. Just a conundrum.
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May 2024 by CQ
Awful customer service at the pharmacy with the exception of one pharmacy tech, Bobbi. The pharmacists are beyond rude like they are doing me a favor every time they fill my prescription not to mention there is always an issue. They push you to do auto refill and then never call if the doctor needs to respond. I stopped going to CVS before because of this but I figured I would give it another shot. Big mistake!
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January 2024 by Dennis Kelly
Never had a problem with staff personally.But having to call pharmacy 3 times on 3 separate occasions to get me prescribed meds is ridiculous! Making people wait days after their scripts have been called in?& One is my B.P meds.. not good businessI recently tryd this store out of convenience& I'll be switching back to the Franklin cvs.I'll drive from Plainville to Franklin.. at least I'll get my meds on time.... take this review seriously because I normally don't write them
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November 2023 by Bob Bryant
Staff who works there were nice. Even have clean floors. Sometimes mens room needs cleaning up. Otherwise not too shabby.
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August 2023 by Joseph Marinaro
I get my prescriptions there ,friendly service, helpful
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August 2023 by Russell Squire
Not a good place for the holidays
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August 2023 by P.F. Simpson
I never thought about looking into the reviews before I switched to this pharmacy. Hopefully, I can help someone who reads this. I STRONGLY advise staying away from this location!They are always super busy, between the drive up window, in store customers in line and the phone ringing off the hook. It's a nail biting guessing game how long they will take to get your prescription done. Average is 2 days for me. What pushed me over the edge with them is the last refill. They sent me a text in the evening an hour an a half before they closed on a Friday night and after Doctors office was closed that they were all out of my prescription. Upon calling in the morning, apparently they have been out for some time and no CVS had stock. 4 days later I finally got it straightened out with the Dr. because they had not gotten the electronic communication from CVS. Walgreens had it right down the street.Go somewhere else even if it's 5 or 10 minutes longer drive.
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June 2023 by Michele S.
I have had a positive experience almost every time with the Plainville, MA CVS. They are pretty nice and keep things moving.
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May 2023 by Jesse Weatherford
High traffic pharmacy. I give the staff 5 stars, as everyone I've interacted with is great. They are always very busy. CVS should look at that staffing model or they will lose customers.
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April 2023 by Julianna Slarve
Easily the WORST pharmacist I have ever had the displeasure to come in contact with. If I could give negative stars I would. As far as prescriptions go she is absolutely clueless on how to run through insurance and the techs are just as clueless. I had to wait 3 months going back and forth with insurance come to find out the pharmacist uploaded the prescription incorrectly. As far as customer service, the manager is absolutely atrocious!! I was waiting in line for 5 mins, the clocks strikes 1:30 and she tells me “oh it’s ten seconds past 1:30 we are closed! Rules are rules!!” And made me come back over and hour later. Absolutely poor excuse of a pharmacist and human. Go to CVS in Wrentham, MUCH better experience.
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April 2023 by Joseph Small
The date of my visit is 4/1/23 and there was this nice lady that helped me with my transaction while the self checkout couldn’t take cash. She asked for a nice review and here it is! Friendliness deserves it.She told me to try and give a review on the website but I couldn’t figure out how lol.I asked for her name but im sad to say I forgot her name but I hope you see this!
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March 2023 by maria mackey
Unprofessional customer service at the front register area. Anytime Fatima has more than 1 thing going on she is rude. I just has my UPS package just about thrown at me on the front counter when asked to take a picture of it because she could not guarantee that UPS scanned the package. I have other instances when I have had to asked her to slow down in ringing up items so I could be sure the sale prices were ringing up correctly and her response was that she was more of concerned about her own register. Very poor. Not a good representative of CVS or maybe that is what you want to portray
