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October 2024 by Elana Maruk
The staff is very friendly and helpful. Dr. Swinson is an amazing Veterinarian. She is knowledgeable and very thorough. I would not hesitate to recommend this practice.
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October 2024 by Marcia C. Maytner
Dr Reiners was very compassionate when it came time to put my dog to sleep . He helped me make a very difficult decision.
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September 2024 by Christine Regnier
South st vet is unprecedented in their care to my furry family member. Exceptional care and examination..took time and attention above and beyond others.
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September 2024 by Sandy Morley
Staff is always helpful and responsive. Always appreciate the follow up calls directly from the doctors.
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September 2024 by Ginny Akabane
All are friendly and professional. Dr. Darcy is a very caring vet.
They even cleaned the carrier my cat came in and had pooped, and put a urine pad on the bottom of the carrier for the trip home.
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September 2024 by Annie B
Dr. Breslin and Dr. Ray have been my vets for many many years. They and their staff are the finest you will find. They are compassionate and understanding not only of the animals health and well being but of the owners mental health when a pet of theirs is sick or dying. They have become like family. Thank you for all you have done and continue to do for all the many animals I have had and continue to have. New addition to my old post. The quality has not changed it is top notch service, although Dr. Breslin passed away. I now Have Dr. Ray who is like a clone of Dr. Breslin. Kind caring compassionate not only to the animals, but the human. I had to have another of my old dogs put down recently and it was a peaceful and nice as a traumatic experience can be. Very gentle and compassionate. I love this place and Dr. Ray and the ladies at the front desk and the aides. All are top notch.
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August 2024 by Donna Grover
They are caring and special people
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August 2024 by Pittsfield Strong
I didn't get past the receptionist. Whoever was working the phones yesterday which would be Tuesday August 13th at approximately 1:30 p.m. was very rude and obnoxious and had no feelings for a person with an injured animal. The lady told me to take my dog wherever I took her before, I said I didn't currently have a vet and her response was "oh well, we can't help you". She then told me to take my dog to Northampton and when I told her I couldn't get a ride out there she asked how I was going to get to her veterinary hospital, which is in my town so I can get there. I just don't feel that my transportation situation should be any of her concern.
I spoke to a lot of different veterinary hospitals yesterday and although they weren't taking new patients they weren't a fraction as rude as the lady at South Street veterinary services. This place would be great if you have no feelings and don't care about your animals, but if you do then don't bother calling here. I don't know about the rest of the place but the lady I spoke to on the phone didn't care at all and made me feel like a bother for even calling. Just the way she spoke down to me like I was a child and her level of rudeness was off the charts. I was so frustrated at the end that I told her I was sorry to bother her and just hung up. This was the worst experience I've had with any business in general in a very long time. I'm pretty sure the lady will just get away with it and nothing will happen and she'll just carry on being rude to whoever she feels like it. I just hope enough people complain so this doesn't have to happen to anyone else in the future. My dog is like my child and my number one concern and when someone just disregards her like she's worthless it really takes a toll on your feelings.
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July 2024 by Lynn Terelle
Dr. Rei and the staff at South Street are top-notch! My pets trust their doctor and so do I. The care and follow-up are professional and caring. Also, their pricing for services is fair and very much in-line with industry standards. I'm very pleased with our relationship :)
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June 2024 by Susan Archey
Such wonderful care always!
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June 2024 by Susan Carpenter
Dr. Darcy is such a sweet compassionate person. She was always there for my sweet boy and did everything she could do to make his last monuments in life as comfortable as she possible for that I will be forever grateful.
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May 2024 by Jacqueline Leppla
We love everything about South Street Vets! Staff are kind and caring, doctors are highly skilled and willing to explain options. Great follow up! Highly recommend!
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April 2024 by Stace Girl20
The staff was so caring and gentle w my pup and the Dr took the time to answer all of my questions regarding his care and helped me with challenging issues we are dealing with . Excellent care and the facility is so clean !!
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April 2024 by Haley Hubbard
Bet vet around and always quick to help when we need it! Always tells us all of the information and they actually care and love our pets.
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March 2024 by Lisa Pereira
We love the staff at South St Vets, and Dr. Swinson! Our pets always receive the best care and guidance on how to maintain them in the best health possible!
