“I really like this store. They make you feel welcome,let you know they're there if you need anything,but don't follow you around. They have good coupons. Whenever I have a big bag of dog food,they offer to help me get it out to my car. You don't find that at many places anymore!”
“I received a favorable recommendation from an acquaintance to try the SHPR. My 1 year old Black Mouth Cur has spent a few days here and there at SHPR over the past few months leading up to a 10 day stay just now. She becomes excited on the way there, once we open the windows and she catches a scent of where she's headed, which is great since she is ordinarily quiet during car rides. She has always come home cheerful and healthy, including yesterday. The staff is warm and inviting and are positively communicative (as needed). They explain that they try to pair the dogs in a thoughtful way for play and one staff member brings their own dog in to play with mine since they get along so well. SHPR is also part of a veterinarian practice which you don't need to be part of, and if we didn't already have a fabulous vet who we adore, this would be the place we'd go for vet service. It's comforting to know that if there was an issue she'd have access to vet care. I might possibly stir up extra competition for available slots for me with my review but I feel it's only fair.”
10AM - 7PM
690 Merrill Rd, Pittsfield“Caitlin in the fish department is an absolute gem and incredibly helpful! They knew everything we needed about starting a new tank and gave plenty of helpful advice! If you need anything for your aquatic pet or need help starting out go ask Caitlin!!!”
“Employees are very helpful, and they carry Oxbow products, food, and treats which are superior for guinea pigs. I only support this store because it does not sell small animals, as opposed to Pet Supplies Plus and Petco.”