O'Reilly Auto Parts in Pittsfield, Massachusetts is a reliable and customer-oriented auto parts store. Located at 481 Dalton Avenue, this store offers a wide range of parts, tools, and accessories for various vehicle models, including imports. The staff is known for their exceptional service, with customers praising their helpfulness, courtesy, and professionalism. The store provides valuable services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also offer a Loaner Tool program, allowing customers to borrow tools with a refundable deposit. The store's parts inventory and supply chain are praised, with customers highlighting their ability to get parts quickly, even on weekends or for overnight delivery. Customers particularly appreciate the store's commitment to resolving any issues they may encounter. One customer shared their experience of having an alternator replaced without hassle, with the store covering the labor cost. Another customer commended the staff, specifically Marcus, for their patience and assistance in replacing headlights. Overall, the Pittsfield O'Reilly Auto Parts store is highly regarded by its customers, who consistently praise the store's exceptional service, knowledgeable staff, and reliable parts and services.
Great service but one of the calipers I got there. One bleeder was broken .
March 2024
One of the best part store around they make you feel like part of the team A1 service
May 2023
O'Reilly's is such a great store. Employees are so helpful and pleasant that you feel welcome. They go above and beyond, and you sure don't see that anymore but O'Reilly's sure does it all right!
