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September 2024 by Tatiana Wanda Doroshenko
Fontaine's were really helpful - assisting me to get the item I won at auction, delivered from the USA to Australia. Thank you!
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August 2024 by Ken Pellman
All items were as descibed. Pleasure to work with.
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August 2024 by Eric Berg
Fast shipping, easy payment
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August 2024 by Alan Zimmerle
Items as described. What is most impressive is the speed of shipping and the care put into packing
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August 2024 by Ryan Brechlin
Bought a great ring, Service was excellent. Shipping and payment were smooth. Thank you!
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July 2024 by robert laity
One of the best auction houses in the NY, MA and CT area. Great selection of objects, helpful staff, accurate photos and descriptions. Highly recommended. Has only gotten better over the years.
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July 2024 by Katherine Pedersen
Looked great, but it’s apparently not a shop you can actually go into. Despite the open hours being posted online, the doors are locked and no staff is on sight. Looked nice through the windows though.
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June 2024 by Seznthn ?
This is a serious and professional company. Not all are on this platform. They were responsive on the phone and did what they said they would do. I emailed them a label which they used to send my items, which were received on time "as described."
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June 2024 by eric trats
It was a nice transaction, nice product, looking forward to do more business in the future
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May 2024 by Jerome Bohnert
We inherited a lamp and never knew how to obtain information on it til we found John Fontaine who so kindly identified it and gave it a value.
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April 2024 by Elizabeth Shafiroff
Atrocious experience with John Fontaine and Fontaine’s Auction House. I reported him to the Better Business Bureau as I see was done by another customer just last month! Was treated horribly by Mr. Fontaine for requesting a full refund for an item damaged after the auction and prior to my shipper picking up. Was refused a refund and belittled on the phone by Mr. Fontaine for the $693 clock when a huge crack in the back was made PRIOR to my shipper removing the clock (shipper took photos of the crack before leaving auction house) No cracks when bidding as the photos show no cracks & the condition report has no notations. Mr. Fontaine hung up on me several times. His justification for not refunding me was that “we should call it even” since he chose not to charge me a storage fee (?!). Then he went about threatening to charge me a storage fee just because he did not like that I asked for a refund for my damaged property after it arrived.
It’s a sad story when a business such as Fontaine’s is allowed to operate and bring in revenue when they are deceitful and have zero concern for the legal rights of the customer. I sincerely hope the others reading this review chose a honest and ethical auction house instead of Mr. Fontaine’s.
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April 2024 by Joe Mangino
Excellent! Everyone is knowledgeable, professional and friendly.
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April 2024 by Randall Kavet
A great find at a reasonable price. Staff is attentive and professional...with a personal touch
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March 2024 by Chris Warren
I have been dealing with Fontaines Auction for many years. They are great people to work with and I have always been pleased both buying and selling there. Highly recommend auction house!
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February 2024 by Mike Malloy
I would not bid on anything online. I reported this pathetic man John to the BBB. He is deceitful with his picture representation. He's also a liar. He will agree to a partial refund and not follow through. Fontaine's is the reason I will never bid online ever again.
