Berkshire BMW, located in Pittsfield, MA, is a premium dealership known for its exceptional customer service and personalized experiences. Customers report a smooth and easy automobile purchase process, highlighting the professionalism and knowledge of the staff. The dealership offers a variety of services, including new and certified pre-owned BMW vehicles, professional servicing, and genuine parts. Many reviews commend the sales team, particularly mentioning individuals who provided helpful guidance and answered questions throughout the buying experience. Customers appreciate the no-pressure atmosphere and the support they received even after the sale, such as assistance with plate transfers and shipping arrangements. With plans to relocate to a state-of-the-art facility in Lenox, MA, in fall 2025, Berkshire BMW is committed to enhancing the customer experience further. Overall, Berkshire BMW is recommended for anyone seeking a friendly and professional car buying journey.
I bought my car from this dealership about 3 months ago, and I just needed a notary letter for a plate transfer after moving to another state. Chris Patrick and Matt McDonough were incredibly helpful - they handled the whole process and even arranged the shipping. Truly appreciate their great after-sales support!
September 2025
Easy automobile purchase with an excellent sales person. Laura is the best that I’ve dealt with over the many years of buying cars every 2-4 years.
September 2025
Our salesmen, Mike, was very personable and knowledgeable.
