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“They did a beyond amazing job on my wife’s 2022 blue Ford f-250 pickup truck. The entire side of the truck was severely damaged as a result of a parking lot accident. If you are particular, want high quality work this is the place to go. I also felt the prices were very fair based on the quality of the work. As a bonus they love dogs.”
“My son’s car was hit in a parking lot, so I searched for a place and liked the Bible verse on their website. I didn’t like the previous place I had used, so decided to try this one. Not only were they very kind, they did great work and even detailed the whole car, inside and out! I’m blown away by this wonderful little shop. Thank you so much!”
“9/24 I just bought a new Jetta at Volkswagen of Pittsfield and have to admit I was a bit apprehensive at first. Having purchased 6 new vehicles from Flynn's in the past, I was worried what the new dealership would be like. Happy to say I was pleasantly surprised and blown away by the smiles, helpfulness and professionalism. Once again, my brand specialist was Laura Lorance who went out of her way to find me a car with every feature I wanted, and was able to eliminate those I did not want. No request was too big, or too insignificant for Laura! As far as price, they gave me a very fair trade in on my car, and a very fair price on the Jetta. (after a bit of negotiation of course). To help me agree to a price, Chris came out with an offer for me to consider with absolutely no pressure. They accepted my counteroffer to my delight!
There is another manager by the name of Chris who was also exceedingly helpful and kind.......not what I was expecting from a multi dealership company. They certainly made a customer for life, and I would highly recommend Volkswagen of Pittsfield to anyone. Familiar faces from the past are still there, and the exceptional service advisor, Ethan, has already answered questions for me. So if you are looking for a new or used car, just see Laura......you won't regret it.
Michael J. Nichols, Pittsfield MA”
“It's your local "mom n' pop" shop. I had two sudden breakdowns couple months apart. Jelly's was able to diagnose and fix my issues within 2-3 days both times. That included sourcing the right parts he didn't have on hand for my specific car. Job well done and prices reasonable.”
“Pleasure doing business with Laura once again, this is the third car I’ve bought from her, one Audi and two BMW’s. From appraisal to delivery as always Laura was very professional and knowledgeable about my 2024 BMW, the McGee Group should be proud to have her on there sales team, she is certainly an asset for there dealership. Mitch in service also goes above and beyond despite how busy he is, he can always answer questions or get me into service, also an asset to the McGee Group.Thank you Laura and Mitch for another great experience at Berkshire BMW, Robert Slade”
“Highly recommend ray and his crew. They did a fabulous job repairing damage on my truck and went above and beyond to fix issues that weren’t quoted or billed for.Service: Body & Trim”
8AM - 4PM
221 Newell St, Pittsfield
Body Shops
“We brought our VW car to Associated Autobody Rebuilders for repair and they did a fantastic job. It was ready on time and looks as good as new. We are very happy with their work and would not hesitate to use their services again and recommend them to others.”
“Knowledgeable, experienced and looking forward to having them fix my car. So much to consider with paint match up... Wow. They took the time to explain it all... I recommend them.”
“I couldn’t appreciate the work and customer service that I received more. My vehicle looks great and the service was just as good. Very happy and will be a loyal customer.”
“I cannot praise Kat enough for her assistance with our repair. She went above and beyond to get us a Saturday appointment and made sure the work was done perfectly. She is professional, customer-focused and super friendly. All in all it was a great experience thanks to Kat !!!”
“Very fast windshield repair. First appointment had to reschedule because the replacement windshield came in damaged. Second appointment went smoothly at my place of work. They csme on time the technician was, excellent.”
“A grandmaster of car maintenance. A diamond in the rough. Before GE pulled out he was set to become a Berkshire billionaire in the car dealership world. Now into his 80s he just keeps busy fixing cars to prevent muscle atrophy.”
Body Shops
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“I brought my Chevy truck in to get a minor dent from an accident fixed. They did this flawlessly, but then I noticed they went ahead and fixed my bumper which was dented significantly, but not part of the repair. They went above and beyond and returned a truck that looks brand new again. I’m not used to seeing this type of service and wanted to give a resounding well done to this shop!”