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June 2024 by Jeremiah Babcock
I live on Elm street and this is the closest Berkshire bank to me, I can honestly say 3 times out of 4 the ATM is out of order. Seriously how difficult is it to get a new one or a tech?
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February 2024 by Rich Bachelor
No matter what time of day I call the Elm St. location no one answers the phone. They do eventually call back - usually before closing time, sometimes the following day with same excuses of being too busy .. For this reason I have moved most of my finances to another bank, and planning to do same with the rest.. People working there are great, but seems there’s a big problem with management ..
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December 2023 by Jason Reynolds
Terrible service no one waits on the customers inside in line the main focus is on the drive thru sometimes I get christian he is prompt thanks for him!!!
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August 2023 by william keen
Transferred IRA CD out due to low interest rates took about a month for them to process charged a 50 dollar transfer fee and 3 months worth of interest as penalty after the CD matured
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August 2023 by Bailey Brissett
Alyssa assisted me at this location and was so unbelievably helpful and just genuinely kind
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July 2023 by Catherine Turner
This has been my bank for many years! I think I have one of the best checking accounts
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February 2022 by Tracey Twarog
I hate the Berkshire Bank on Elm St. The workers are slow and never smile. If your miserable with your life..don't work with the public. I don't recommend Berkshire Bank..I was there for someone else.
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July 2020 by Janice Carnute
Very friendly helpful people especially on Elm St
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June 2020 by Megan M.
Didn't answer the phone for you s As usual
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December 2018 by Kermit Goodman
Scott Cowlin is the branch manager. Professional, friendly, knowledgeable, can do person that knows his industry, always acts to take the best care of his customers and is good even with difficult situations and people. If there was a list of super bankers, he would be at the top. He is email, phone and walk in friendly.
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December 2018 by Naeem Haq
The most worst bank location I saw in my life all employees have phone with them and they play games
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October 2018 by Steven James
Great place to do your banking... excellent tellers
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December 2017 by Steve Dupont
Great place to do your banking... excellent tellers
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June 2017 by Cindy Bell-Deane
Best bank, friendly tellers and knowlegable helpful representatives.
