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“i recently got my first vehicle from berkshire mazda! and i had a great experience everyone was amazing especially alyssa☺️ go check them out. they will not disappoint!”
“This is one of the best independent auto repair facilities in the area. They are honest people and will treat you right. Have been bringing my vehicle here for years and couldn't be happier with the service.”
“I drive an f82 m4, the car is very complex, and very expensive. That being said, a mechanic with the knowledge, passion, and drive to work on vehicles like these is insanely hard to come by. I set out a few weeks ago, with some weird behavior in my transmission, to find a new mechanic and Berkshire Performance kept popping up all over. I decided to give them a try and messaged the Facebook, that day i had a reply with a basic guideline of diagnosis, and made an appointment that week. John got me in, his diagnosis was correct and within a few days my car was back on the road, shifting better than it had ever before. The amount of knowledge, the explanations given, the customer service, and the straightforward price along with the turnaround time absolutely blew me away. I own another BMW, and will be making another appointment as soon as i possibly can, because i will never let another mechanic touch my vehicles from this point forward!!! Here's to each and every one of the guys down at Berkshire performance, and the endless passion and knowledge they show!! Thanks to each and every one of you!!”
“I brought my Chevy truck in to get a minor dent from an accident fixed. They did this flawlessly, but then I noticed they went ahead and fixed my bumper which was dented significantly, but not part of the repair. They went above and beyond and returned a truck that looks brand new again. I’m not used to seeing this type of service and wanted to give a resounding well done to this shop!”
“These guys do so much more than just exhaust work. I have been going there for all my auto repairs for years. I call them for everything. It's very rare that they refer me to someone else but it's happened a few times on the very biggest repairs I've needed (head gasket and electromagnetic coupler).
Without diving into my filing cabinet to look at all my slips for the 4 cars/vans in our family, they've been doing all my repairs including all manner of exhaust work, struts, tie rods, front and rear brakes, oil and filter changes, rear shocks, bad ABS wheel sensor, the list goes on.
I had previously been having all these types of repairs done at other shops in Pittsfield and this business has earned my trust and loyalty in a way no other shop has. I've sent other people there and you'll be hard pressed to find lower prices anywhere. These guys are ambitious and honest. Give them a try, you won't be disappointed.”
“Customer service was really friendly and helpful from the moment I walked in. I didn’t even say I was in a hurry but they treated me efficiently and with respect. Got in and out quickly and with a fair price. This is my second time here and both times I had the same experience.
Low pressure and still high quality.”
“Had a flat , called them , said I could just show up and they would get me in. On a Saturday getting close to closing time. Super friendly and fast. Next day I brought my car for an alignment and my other tire changed, told me to just head over , got me in right away. Called me over to show us how bad our alignment was and showed us how it works and how he takes extra steps to make sure it’s dead on. Absolutely would recommend ??”
“I’ve been using John for years. Truly the most trustworthy, helpful service, with fair pricing anywhere in Pittsfield. If you’re looking for a reliable, honest repair shop, this is the one.”
“Peggy Sue and her staff saved the day! I had been so busy with work and was overdue for an oil change. I had finally gotten out of work on time and swung in on my way home. I pulled in, parked and the mechanic went to get my vehicle. He said he heard a rattle, pulled it in the bay and just as he was doing so, my water pump went. Coolant everywhere, the unknown of how much damage had been done. They all went above what they had to to find a pump and stayed later to get it all done. Was very lucky and fortunate to of had them help me out! Thank you!”
“Robert n Marcus were kind, helpful n kept me updated. They kept there word n followed through. I became a happy owner of the vehicle I wanted. Thanks for your patience, as I am still recovering from hip surgery. A comfortable ride for me.?”
“I have never in my 50 plus year riding been treated as family like the crew at Ronnie’s
From Ronnie and the rest of his high class staff I ride 2 1/2 hours so that Ronnie’s and only Ronnie’s works on my big
I live on Long Island and that’s a ferry ride of 1 hour and fifteen minutes and then a 2 1/2 hour ride to get to Pittsfield
They are my family
Love and Respect for all of the crew at Ronnie’s”
“9/24 I just bought a new Jetta at Volkswagen of Pittsfield and have to admit I was a bit apprehensive at first. Having purchased 6 new vehicles from Flynn's in the past, I was worried what the new dealership would be like. Happy to say I was pleasantly surprised and blown away by the smiles, helpfulness and professionalism. Once again, my brand specialist was Laura Lorance who went out of her way to find me a car with every feature I wanted, and was able to eliminate those I did not want. No request was too big, or too insignificant for Laura! As far as price, they gave me a very fair trade in on my car, and a very fair price on the Jetta. (after a bit of negotiation of course). To help me agree to a price, Chris came out with an offer for me to consider with absolutely no pressure. They accepted my counteroffer to my delight!
There is another manager by the name of Chris who was also exceedingly helpful and kind.......not what I was expecting from a multi dealership company. They certainly made a customer for life, and I would highly recommend Volkswagen of Pittsfield to anyone. Familiar faces from the past are still there, and the exceptional service advisor, Ethan, has already answered questions for me. So if you are looking for a new or used car, just see Laura......you won't regret it.
Michael J. Nichols, Pittsfield MA”
“Jim and his mechanic (can't remember his name) are the best. I'm definitely going back to him on my next used car purchase. Jim is very knowledgeable and takes care of his customers. That's very rare in car sales. Thank you Jim!”
“Todd is really nice and knows his wrench. Much better than most mechanics locally. Hes not lazy. Hes honest and reasonably priced. I would definitely recommend if you want your issue fixed right the first time.”
“Had a woolwax application done and Andrew was prompt and did a great job. Wanted to call out his stand up integrity - we had an unexpected snafu and he was unwavering in making it right.”
“Excellent shop, great owners. I trust Rufo's Muffler with anything my truck needs. 100% Great Customer Service and trust that my truck is in great hands. Thank You!”
“Val is an one of a kind mechanic. I can't emphasize enough, how much of a great man he is !! His work is impeccable and he always charges fair prices !! Don't look any further!! This is your guy !!! He is the best around!!”
“INCREDIBLE service. I met my daughter at the shop to leave her car for an appointment the following day. Marcus met us outside and he started looking at the car to see what he could do at the time. He and one of his technicians worked for one hour and troubleshot and fixed the car on the spot. He was professional and courteous and efficient. Can’t say enough about the service. Highly recommend!! This was the first time I’ve used Berkshire Automotive but it won’t be the last. Thank you Marcus and team!”
“Ken replaced a convertible top on my son's Sebring, I had gotten several quotes in Buffalo NY and one conversation with Ken had us drive over 350 miles to have this done....it turned out beautiful. Thank you, definitely 5 star quality of work and service.”
“I am very impressed with Firestone. Love the tires I bought and the service and people who work there are terrific. Plus thank you for the warranties. Firestone is fantastic!”
“I was in town for a family event and had the unexpected need for tire service. I called these guys and they came to my rescue! Lou runs a very honest operation and provided exceptional professional service!”
“Pleasure doing business with Laura once again, this is the third car I’ve bought from her, one Audi and two BMW’s. From appraisal to delivery as always Laura was very professional and knowledgeable about my 2024 BMW, the McGee Group should be proud to have her on there sales team, she is certainly an asset for there dealership. Mitch in service also goes above and beyond despite how busy he is, he can always answer questions or get me into service, also an asset to the McGee Group.Thank you Laura and Mitch for another great experience at Berkshire BMW, Robert Slade”
“Excellent place!! Great staff and mechanics...and the first shape I've ever been to who won't talk youninto buying something you don't need...highly recomended!”
“These guys are awesome. I went in for an oil change and left with a new shop in my rolodex. The employees are all super nice and informative. The price was right. What more can you ask for these days. Just a good old fashioned mom and pop shop with good people and great service.”
“It's your local "mom n' pop" shop. I had two sudden breakdowns couple months apart. Jelly's was able to diagnose and fix my issues within 2-3 days both times. That included sourcing the right parts he didn't have on hand for my specific car. Job well done and prices reasonable.”
“My son’s car was hit in a parking lot, so I searched for a place and liked the Bible verse on their website. I didn’t like the previous place I had used, so decided to try this one. Not only were they very kind, they did great work and even detailed the whole car, inside and out! I’m blown away by this wonderful little shop. Thank you so much!”
“Scott Schiff was a great salesman to work with. He was very thorough and knowledgeable. The sales team found the EXACT car I wanted and within my budget!! During this purchase, the managers - Justin Casey, Ally Curley, and Chris Kramek made everything fall into place for a seamless transaction. I’m very happy with my new Subaru!! The service and parts department have always been great to me as well. I will absolutely be back!”
“Highly recommend ray and his crew. They did a fabulous job repairing damage on my truck and went above and beyond to fix issues that weren’t quoted or billed for.Service: Body & Trim”
“Great work fast and price was under original quote Ryan was the guy and I highly recommend them as does Williams and Kingsley as they sent me to him specifically!!! Car brought in with gas leak 9am done by 4pm and got oil change and new wheel barring very much needed cars running great! Ty Ryan and turners I will be loyal to this shop!!”
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“Great service, friendly people. Very helpful
Go through thoroughly on what was done
Another great job fellas ! Very satisfied with work done today .
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