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“Great guys. They came out and helped me carry my package in the store. Then webrealized it was a FedEx label and they helped me carry the package back without asking. Good people”
“Good overall service but overpriced shipping rates. I think they up the courier rates at least twice the normal rate. Yes it's a business but up charging the shipping rates doesn't show full transparency.”
“This is my "go to" store when I am in a jam and have to get a letter or package wrapped and out. Helpful and polite staff, well stocked supplies, and decent store hours.”
“Great staff the team member that was in training was super kind and the one training her was so patient and polite to customers when ever she needed to answer a question for the one in training out standing!!”
“I’m always appreciative of how attentive the staff is. They’re patient and helpful and I can’t really name many other post offices where I experience that at locally…”
“I went in for a passport photo after phoning to see if an appointment was needed (it wasn’t for a Tuesday or wednesday) No one in lobby or behind the counter. A quick press of a bell summoned Melissa, the most cheerful, helpful, and efficient customer service person I had dealt with in years. She was a wealth of information on the process, and after taking the photo, she showed it to me for my approval. Wow ?. The reviews talking about rude service can’t possibly be about this ray of sunshine ?.We need to clone her! Thank you Melissa!”
“Super nice! I have a PO box at the Harwood location and needed to get a package (the window was closed). The post master of this location drove over to the other post office and retrieved my package for me. So nice of him!”
“Whenever I go here I am always treated great. Everyone is professional and enthusiastic even during these hard times. I know that if I have an issue or concern it will be taken seriously and followed up with as they have proven in the past.”
“At first try with an extremely print job for my business, the initial product had some errors. The print manager, Barbara went above and beyond and then a bit further to make everything right. I'm taking the time to write this as what Barbara did on my behalf and at the speed she did it is simply not seen these days. She has my business going forward! Thanks Barbara!!!”
“Peter was amazing. Super knowledgeable and really helped explain the best process to get my mail where it needed to be. Really appreciate his kindness and patience.”
“These ladies are the best! I love this location I can have all my professional and personal matters done all in one place in a timely, profesional and efficient manner!”
“I recently had a package that was sent to me get inadvertently misdelivered to the wrong address. I called the local office in Groton and spoke with one of the team members there who was very helpful, offering to check the details on where the package was dropped and call me back. I got a call back a couple hours later and they had found where it got dropped off - the package was at my house another hour later. Great service!”
“Sometimes you run into people who really go above and beyond for you. Today I met Liz when I was renewing my kids passport and she was amazing. I really appreciated her patience and her kindness.”
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“I gotta say Amir handled himself the way anyone behind the counter should! Post offices around the country need more employees such as Amir! The upkeep on the property was outstanding as well!”