We recently purchased a glass fireplace insert. Our sales rep Gabe was great. We had a slight issue with the door alignment but they sent someone out quickly and took care of the issue and now it looks great. We use them all the time for our regular cleanings. Everyone is very professional. Highly recommend.
May 2023
Overall experience was good and have gone with them for all subsequent work after getting burned by Chimney Chap. Communication with sales could use some work but otherwise very satisfied with the whole process. Competent and friendly professionals when it came to installation. Jeff and his crew are second to none.
December 2022
August West is terrific! Friendly, knowledgeable, and professional staff. Have been a customer for many years now.
Since the 1970s, August West has been a full-service chimney, fireplace and masonry company. Our presence and work here in eastern Massachusetts is anchored by our beautiful, now over a decade-old, Pembroke MA retail store. Covering all your needs from wood, gas, and pellet stoves, fireplaces, and inserts, to custom mantles, stonework, and all other fireplace-related products. Chimney relining, repointing, rebuilding, pour liner systems, chimney sweeping, & more. All work is performed by our own employees and not subcontractors. Visit us online or at our store on the South Shore. Speak to our design and tech pros regarding all your Fireplace and Stove products as well as masonry/chimney needs. All That You Could Need In One Stop!
