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February 2024 by J. S.
The site manager obviously doesn't communicate efficiently with his team . There is no honest communication between the staff and customers
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September 2023 by Jennifer Doherty
This is a fantastic doggy daycare that I would highly recommend to anyone!! Everyone I have come in contact here with has been wonderful. They are all so kind, dedicated, very dog-savvy and truly want what is best for your dog. As the owner of a tiny 6lb very shy & sometimes sassy rescue pup, they treated her like she was their own. It was so reassuring to drop off my little girl and hand her off to Brian and/or the “aunties” and she would willingly go with them and give them kisses. She does not typically act that way with many people. Given that my girl is so small, they were honest with me when she didn’t have the best days during the busy summer months. It spoke volumes that they cared more about her well being than getting my business. Keep doing the amazing job you’re doing!!❤️ Jen & Leia (aka Laylay)
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June 2023 by Elyse Novak
I have been bringing my beagle Frankie to Riverdog for a little over a year now. From his very first day, he has loved it! I never have to worry because I know that he is always being well taken care of. Everyone has always been super friendly. Whether he is being welcomed in by Alexia or Kathleen or being brought out to me in the afternoon by Marissa, I can tell Frankie is always happy there! They treat him like he is their own! I also love how they post pictures regularly their Instagram! Highly recommend!
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June 2023 by Andrea Brush
This crew is hands down the best! They go above and beyond for your fur babies!! Alexia, Kathleen, Marissa and Abby are only a few to name that treat your babies like their own. You will not find another facility that cares more. I came from another daycare that my pup didn't like and was scared to go to and now all I have to say is "let's go to school" and she's in the backseat in the blink of an eye. There is nobody I trust more!
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June 2023 by Andrew Craig
Our dog loves it here and whenever we drop her off she is so excited, which helps us feel much better knowing she is staying at a place that she enjoys. The staff are very kind and loving for the dogs they care for. They also post regularly on their Instagram which helps us feel connected!
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April 2023 by Michelle Chambers
I’ve been bringing my husky pup Enzo here for 6+ months now. The staff are great, caring people that make me feel comfortable leaving him there. He’s always excited at drop off and comes back fully tired out. The hours are convenient (open very early/fairly late), as is the availability of daycare on the weekend. Booking has been consistently easy/responsive. He’s also had a successful long weekend boarding stint here as well. Happy to have found them!
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September 2022 by Serpentina D
Amazing doggy daycare. My dog is super excited to go here and loves all the humans, but especially Devin.
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October 2021 by Julia Kalanik
We love the team at Riverdog and could not recommend them more!! They post tons of pics of the dogs on their Instagram so you are always up to date on what your dog is up to. Also, they have been so patient and understanding working with one of our dogs that takes awhile to warm up to new people and new situations. He now LOVES going to daycare after the team has patiently worked with him for the past six weeks. Thank you Riverdog team!!!
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September 2021 by Lauren Doxsey
I absolutely DO NOT recommend any of the Riverdog locations. I had a NIGHTMARE of an experience with them, specially at the Dogwood Cottage location - please DO NOT take your dog here!
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September 2021 by Anna Rao
There are no words for how much I love Riverdog Peabody. We have a super shy, timid dog and they have welcomed her with such patience and love. They are absolutely true dog lovers and I can tell they really care about each of their pups, even the ones that are a little different like ours :) The people that work here are wonderful and so reliable- I feel totally confident leaving my dog with them. I feel so lucky we have them close by and would recommend to anyone!!
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July 2021 by E S.
Unfortunately I have to agree with the boarding experience. My dog smelled horrible, leash and collar had to be washed along with giving him a bath immediately when we got home. I also noticed all of his meals weren't given as well.. He also isn't acting like his happy self. When I picked him up they told me they had over 60 dogs in the facility. Seems a bit overloaded to me and my poor little man was covered in scratches, bite marks and bleeding on one of his paws. Never again.
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July 2021 by Nick M.
I decided to board my dog here for the weekend because of all the positive reviews but I was not pleased to see the condition of my dog when I picked him up. He was completely covered in urine and feces. I wanted to be excited to see him but I couldn't even touch him he was so gross. His stench was so awful we could barely stand the 15 minute car ride home, even with the windows down. We immediately brought him in for a bath and I couldn't believe the amount of filth that we washed off his body. In fact it took two shampoo and rinses to get him clean. I had to also wash his leash, collar, and car hammock as the stench rubbed off on it. I understand that dogs may get a little dirty and I'm used to it as my dog goes to daycare several times a week. This was another level. I also provided the facility with the exact number of pre-measured meals. All they had to was open the bag and give it to him. I was surprised when I came back with half the food... If I ran this facility I would be embarrassed and ashamed to send home dogs the way I received mine.
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June 2021 by Allen S.
Boarding experience this past weekend was not good. We picked up our dog at the end of the day on Sunday. Asked to see where the dogs were -- it was hard to see over the partition. One dog was in a crate but we were told the other side was open. The place smelled of urine and feces -- we were told it smelled like that at the end of the day. We had to bathe our dog when we got home and clean out the car -- all four paws, and her muzzle, were discolored yellow (from white) and wet with urine.
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June 2021 by Christopher S.
Riverdog in Peabody is such an incredible place to take your dog, whether just for the day, or boarding. We have boarded our little lightning rod of a dog several times there now, and she LOVES it. Things I love about this facility: 1) Number one, and most important, the staff. They all clearly care for the dogs. They can always identify your dog just by looking at them, they are always current on whatever your dog needs, etc. They take into consideration the needs of every dog based on their needs and personality. Also, it is staffed 24/7, so there is always someone there if a dog needs something. 2) The facility. It is crate free boarding, so the dogs are free to roam around and play with each other. They have play times, nap times, feeding times, etc. There are also lots of cool structures for them to roam around in, like castles, houses, pools, couches, etc. 3) INSTAGRAM!! They have an incredible instagram page where they post pictures of your dogs every once in a while. For instance, we went away this past week and boarded our dog for 2 days. We saw TONS of pictures of her while we were gone, having so much fun with all of her dog friends, and enjoying playing with the staff! 4) The rates. The rates are great for the amount of care you get. You could probably board your dog elsewhere for SLIGHTLY less, but the amount of care they get is next to zero. Most places board you up in a cage and let them out temporarily. If you truly care about your pup, I suggest you board them here instead of something 5 dollars a night cheaper. 5) A bit separate, but the evaluation process. If you're going to board your dog here, you need to go through an evaluation process for about half a day. Sounds daunting, but thats a GOOD thing! They make sure that your dog is a good fit for both the facility and with the other dogs to ensure their safety and comfort. I was so glad that this was part of the process. I could probably come up with a million other reasons, but please check this place out! We won't be taking our dog anywhere else unless we move far from the area.
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May 2021 by Cindy Fletcher
We love these guys! Crate free boarding, awesome staff and our fur babies love it! King and Luna have such a great time playing with the doggie friends and staff. Makes for two very tired pups!