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September 2023 by Emily Tobin
Very very highly recommend Peabody Auto Collision Corp. Justin and the entire team make the process seamless and easy. Their customer service is unmatched. They take care of everything from insurance to rental car. The finished result lives up to the reviews, my car looks brand new. I will absolutely return here for any further autobody needs and would encourage anybody looking for a body shop to check them out!Services: Painting
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September 2023 by Stephanie Rivera
Thank you to Peabody Auto collision for the help with my vehicle. They were very honest and helped me with the whole process from reporting the claim to getting me in the rental. Amazing job and even better customer service to follow up.
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September 2023 by Wendy A.
I Will not knock the job on the car, what was intolerable to deal with was the management just could not be straightforward with me. he strung me along for days telling us he would deliver the car to us after a long delay. I'm not an unreasonable person, but don't string my along for days on receiving my car. being straightforward , goes a long way with people. this company completely lost all trust for me and I would not recommend them because of this.
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September 2023 by faith barrett
I worked closely with Justin to get my vehicle repaired. He was very honest, flexible and knowledgeable on what the process was to fix my vehicle. It was my first time coming here and he was very transparent with everything which I appreciate a ton. I got my vehicle back today and it looks better then when I bought it from the dealer. Thank you for everything Justin!Services: Transmission
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August 2023 by Peter Chobanian
Overall great experience with the customer service, vehicle outcome and seamless rental drop-off.I brought in my vehicle for a rear bumper repair. The service manager told me the exact dates needed for the repair and helped with the rental loaner vehicle contract. They called me when the car was ready for pick up, and also texted me periodically while I was waiting for my car, which was thoughtful.When I arrived to pick up my vehicle, the repair was done exceptionally well, and they also gave me a full detail, so my car looked better than ever.Great experience overall!
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July 2023 by Susan Neal
I highly recommend Peabody Auto Collision! It is a family business run by experienced professionals who provide outstanding, friendly service. Lizz and Justin genuinely care about their customers' satisfaction. They are very knowledgeable, and they thoroughly and clearly explain the entire process and timeline. Their communication is excellent. They respond quickly to text messages and phone calls. My car looked like new when it was ready and the detailing work was a wonderful surprise! My experience could not have been any better. Thank you!
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June 2023 by Jackie Lopez
This place exceeded my expectations. If I could give it 7 ⭐️’s I would. I have a 2021 Porsche and unfortunately someone side swiped my car. From the beginning to the end this place made my experience easy. Lizz is phenomenal she pretty much handled everything for me from picking up my car to getting a rental. I got my car back not only did it look like I just drove off the Porsche dealership with a new car, they also detailed it. Top notch service.
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May 2023 by Conner Sheckler
They did a fantastic job repairing my bumper. You can’t even tell anything even happened! Justin and Liz are awesome. They are both super friendly and very helpful. They communicated everything and gave me updates when needed. They got my car in and out very quickly. I couldn’t be happier with the work!
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May 2023 by Nicole Mercedes
I had an amazing experience working with peabody Auto collision, they made the whole experience so easy. Justin did an amazing job communicating with me and making sure I understood the processes and everything that was been done to my car. Liz was amazing too, she took care of everything for me I literally dropped off my car and left in the rental and didn't have to worry about anything until I got the call that my car was ready and the best part of it all is that I didn't waist more then 30 min at each drop off and pick up and my car was returned sparkling clean. %1000 recommend!!!Service: Body & Trim
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March 2023 by Jose Nunez
Hi, Did you experience an accident? Are you window shopping for a collision center to complete your repairs?You have reached the perfect shop to do the job and meet ALL your expectations! The team at PAC are AMAZING. They made the process a breeze and lifted so much weight off my shoulders because they took care of it all from start to finish. From making the insurance claim to renting a vehicle, returning the rental and delivering my vehicle to my work place. They DO NOT lack any customer service skills. The owner (very respectful and friendly) and I had a great connection when we met. He was brutally honest with the cost of the repairs and the work that had to be done.Service: Painting
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February 2023 by joseph rivera
Extremely professional! Very helpful and easy to deal with. Great communication and was able to answer all the questions I had and I had many because this was my first time dealing with a situation like this. Got the car back faster than the estimated time and I am extremely happy with the service. Lizz and Coral were amazing to deal with. I highly and happily recommend this place to anyone.
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February 2023 by Lyndsey Holzinger
I was involved in an accident and brought by car here because of all the positive reviews. Wow, they did not disappoint! Not only do the repairs to my car look phenomenal but they completely detailed my car inside and out. It looks BRAND NEW - Better than it did before the accident!! The customer service here was also incredible. Liz and her team, did a wonderful job at answering any questions I had and providing me with updates. I will be sending everyone I know here!!
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January 2023 by calley costin
I would recommend them to anyone in a heartbeat. It was such a great experience. They staff works together as a team, and goes out of their way to make sure the customers are beyond satisfied while make the process easier on the customer by taking things into their own hands completely with insurance and parts. The amount of time they spend after repairs to make your car look brand new when detailing and painting is unreal and they are so cooperative and understanding. Your happiness is what they truly thrive off of and they dont procrastinate.Service: Auto body & trim repair
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January 2023 by Alyssa DuBray
If I could give 100 stars I would! I picked up my car today and it is even better than before the accident, they even detailed the inside and made it sparkle like new! I am super impressed with the customer service I received as well. From the receptionist to the gentleman named Justin that returned my car to me. Everyone was great and made the experience as seamless as possible. If I ever need an auto body shop again in the future they will be the first ones I call.
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December 2022 by Jamie Babinski
Justin was great. They took great care of my car and fixed it like new. I recommend to anyone with damage.
