Change the customer service. Customer Service online/phone more helpful. A customer service training will be nice for the team.
June 2023
Horrible service, horrible sellers!!Just went there to clean my bracelet and buy new charms, there was 2 seller at the store attending 1 client, i came in waited for 15min and the 2 of them didn’t even asked what I was waiting for. Never coming back!!
April 2022
Horrible customer service, I was very disappointed on how I was treated trying to simply return a bracelet that broke after only having it for three months. All employees where rude and had an attitude. Definitely will not be running back to get anything there soon.