Macy's, the iconic American department store, has been a retail staple since 1858. With over 740 stores nationwide and a robust online presence, Macy's offers a diverse selection of top fashion brands, including Ralph Lauren, Calvin Klein, Clinique, Estée Lauder, and Levi's. The Rogue Valley Mall location provides a first-class shopping experience, catering to customers' needs for clothing, shoes, housewares, gifts, and furniture. While the store generally receives positive reviews, some customers have expressed disappointment with the limited availability of promotional items in-store, as well as discrepancies between advertised and actual sales prices. Additionally, some shoppers have noted the need for a better selection of plus-size clothing options and more attentive customer service. However, the store's staff has also received high praise, with customers highlighting the exceptional service provided by associates like Susan in the perfume department and Asmaa in the men's suiting area. These employees have been commended for their attentiveness, attention to detail, and ability to cater to the individual needs of each customer. Overall, Macy's strives to maintain its status as the Great American Department Store, offering a diverse range of products and services to meet the needs of its diverse customer base. While there is room for improvement in certain areas, Macy's continues to be a popular destination for shoppers seeking a comprehensive retail experience.
Good store. Wide selection of merchandise. Shop for deals, not available online, or try on what you're interested in (various size differences) then maybe shop online and find more variety. Even vice versa.
August 2024
We come here once a year.❣️we love buying gifts here
May 2024
Susan was great! Works in perfume. Wrapped my mother’s gift beautifully. I appreciated it. Took her time to make it look great ?
