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June 2024 by Kristen Garvin
Nicholas & Devin were a fantastic team. Highly recommend.
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June 2024 by Victoria Stout
An absolutely great experience with Peter. He made a surprise shopping trip for graduation fantastic. We left with two beautiful pieces. He took as much time as we needed, showed us everything and anything we asked for. Can’t say enough about Peter! We will be seeing him again soon for engagement ring shopping!
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June 2024 by Eugene Covino
Shirley did an excellent job on my recent purchase. Customer service, communication and responsiveness were outstanding!! I wouldn’t shop anywhere else!!
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June 2024 by M B
I appreciated having Nicholaus introduce us to the Tudor watch brand and guide my grandson and I through the features of the model he chose!
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June 2024 by Denis Gallagher
My wife and I shopped at Long's yesterday and had a wonderful experience. We met Lynda and she was a real pleasure to work with, knowledgeable, friendly and extremely helpful. After helping my wife try on a few pairs of earrings Lynda was able to suggest a beautiful pair that were perfect. We also purchased a matching bracelet that complimented the earrings beautifully. When we shop for jewelry we always shop at Long's and in the future we'll be sure to work with Lynda as she made it a very enjoyable experience.
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May 2024 by Joe Jones
Great experience. Shirley was extremely friendly and got me my first watch in under two weeks. Already looking forward to going back.
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May 2024 by Blake Thomas
We had a fantastic experience at Long’s Jewelers. Shirley and her team were extremely professional and welcoming at all points of working together. Thank you and we look forward to future interactions.
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May 2024 by laura Jones
Nothing short of perfection from the minute you arrive until you leave. No matter what you are going in for you will not be disappointed. The customer service is the best there is whether you are looking, buying or even dropping off a repair you can't beat the attention to detail you receive. Christina, Josh, Shirley, Aubrey and Aaron just to name a few are the most helpful and just plain awesome people you will encounter.
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April 2024 by Emily King
We had a wonderful experience with Nick! He helped me pick the perfect watch that not only is ideal for me, but will be a beautiful heirloom for future generations.
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April 2024 by Alfred Heller
Nick did an excellent job. He took his time and showed me 5 watches before I decided. Definitely ask for Nick.
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April 2024 by RITA Moroz
Excellent service
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April 2024 by Nick Lauria
Had a wonderful experience here the other day. Came in looking for a birthday present and right away I was helped by Lynda. She was FANTASTIC!!!! I honestly had no idea what I was looking for and she made the whole experience just so pleasant. They 100% just got a new customer for life and I can’t wait to shop with them again. P.S. ask for Lynda and thank me later.
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April 2024 by Sandra Cook
Shirley has been excellent to work with, and came through with a difficult to get item for me at a good price.
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December 2023 by Rachel O.
My boyfriend and I stopped in hoping to see some engagement rings. We had a general idea what we're looking for and a fairly substantial budget we are flexible with. We were okay with having to come back later for a more detailed appointment but since we both have very demanding jobs, finding time we're available is difficult. The older sales woman who greeted us and I use that term loosely, was so rude out the gate. We told her we wanted to view some settings as we had a general idea of what we wanted. She never introduced herself, asked our names, nothing. She scoffed when we said the diamond size we wanted and said they don't have them in stock and would need to order- we were totally okay with this. She fought with me about showing me any settings and finally agreed to. We mentioned we may be interested in lab grown diamond but could go either way. She immediately snapped at us stating they only do "real" diamonds and ripped up in our face the paper she was writing down our diamond specs on. We very easily could have been talked into a "real" diamond but she was clearly not interested in us or our business. We ended up at a wonderful jeweler in Quincy who was very happy to have our business and the $30k we ended up spending. Go elsewhere if you want to be treated with basic respect.
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October 2023 by Peter Ruecker
Shirley was super helpful in helping me through what can be a long and frustrating process of buying a Rolex. She is empathetic to that, set realistic expectations, and guided me throughout the process. It takes patience but finally got the call and couldn’t be happier! Thank you Shirley!!
