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August 2023 by Martha R.
When I make an appointment to see an orthopedic surgeon, it should be with the surgeon and not the nurse practitioner....was reassured several times by schedulers that my appointment was with the surgeon..... they lie because I did not see the surgeon only for a short period of time at the end of my visit... I have severe arthritis in my knee ,I am bone on bone, I have a torn meniscus, and I am falling frequently ,I walk with a cane, and my condition is worsening and has affected my daily life. I fall into the category for a knee replacement, but because I'm 48, they will not operate ... I have gone to other orthopedic surgeons, and they say the same thing . My other knee is also affected and is deteriorating, so my question is ...by the time I'm age required for a knee replacement, I will be in a wheelchair ..... so when you quality for a knee replacement, you must be age required it not to bad... .so much for compassion.
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July 2023 by George H.
Had another satisfying lunch at Lahey-Peabody on Thursday. Was hoping for a gyros sandwich, but it wasn't on the menu that day. Got a hamburger instead and was happy with its generous size. As good a burger as I could get from 5 Guys, although I really like the fries at 5 Guys.
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April 2023 by Marjorie K.
I went to the ER at Lahey Peabody Saturday night, April 22, 2023. From the moment I registered I was treated with respect, courtesy and professionalism. The Nurses were incredible; friendly, kind and efficient. Both Doctors I encountered were knowledgeable, attentive and took the time answering all my questions. I ended up being admitted to their inpatient unit (10 beds) was staffed by 2 nurses and one Nurse Aide. The unit was clean and uncluttered. My Nurse and Aide were attentive and caring providing me with excellent care. They worked so hard all night running back and forth, answering alarms and call lights. It was non stop. I was exhausted just watching them! This care and attention continued into the day shift with equally efficient, attentive and caring nurses! My major point here is to say I received exceptional care at Lahey Clinic Peabody. I wouldn't go anywhere else for emergency service.
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February 2023 by Joseph S.
My hematologist called me today and yelled and screamed about how sick he was of dealing with my insurance company. This was his reaction to my asking him to send in a CT scan report showing I have a lesion on my kidney. The CT report says the radiologist recommends an MRI. The hematologist failed to send the report, so the insurance company sent me a letter denying me the MRI for the "pain in my belly" -- and I never reported "pain in my belly". The head of the Hematology Department was contacted about this and did not even address the issue, instead telling me to follow up with my PCP about anemia. He completely ignored the report stating that this lesion needs to be investigated because it might be cancer. Stay away from Lahey if you want to be treated with decency and respect. Now, on top of the worries about cancer, I have a grown man, who is supposed to be a professional, screaming at me like a little child having a tantrum because he is asked to complete a task. Worthless place.
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December 2022 by Geraldine C.
Awful ER! People in the waiting room with excruciating pain (including myself) waiting for 3 hours unacceptable. You are better off at urgent care than this horrid ER. Stay away from lahey ER Peabody.
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October 2022 by Gary T.
Ever since Beth Israel came into the picture Lahey has been horrible. Beth Israel has ruined a good place. Been battling cancer for over 9 years and they just don't care anymotpre if I live or die. Time to move on. I guess there is no chemo this week. We will see how long I live now.
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July 2022 by Jarrid D.
After years of meeting with Doctors, nurses, specialist and so on, emotionally explaining my story of being a carpenter by trade and semi pro football player to now being betrayed by my body. Constantly falling & losing feeling in my hand and feet. I was diagnosed with CDIP which left me with more questions than answers. Thank you, Shannon Quinn (behavioral health Clinician) for making me feel heard. I finally feel confident Progress will be made. I appreciate you, and look forward to working with you and your team of experts. -Jarrid
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June 2022 by Chris B.
Lahey emergency dept what can I say they were wonderful. Had to take my 74 yr old mother to be seen for shortness of breath and tremors. Dr. Kim took one look at her and told her she's asthma and ga e her medication. But the star of the show was Irene. She was so good to my mother. Took great care of her. The woman that ga e her rhe breathing treatment was very kind to her also. In and out 2 hrs
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January 2022 by Kavita H.
My review reflects care received in 2020, however find it just as important today to let others know this is not the place to receive primary care. (Covid aside, this is not a short staff/Side effect of pandemic issue)The experience with the NP here was damaging to trust in healthcare providers and my personal expectation of providers treating clients with respect and compassion. I am still awaiting follow up from patient relations on this complaint that accurately reflects and appropriately addresses the issues of our experience -- one that I am sure others have encountered.
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December 2021 by Debbie C.
Had an MRI of my neck at Lahey Peabody and I want to thank the kind technicians, Carol and Pam, for getting me through the procedure. Very thoughtful and supportive.
