Kappy's Fine Wine & Spirits is a highly regarded liquor store located in Peabody, North Shore. Known for its exceptional customer service, the store's manager goes above and beyond to assist customers, even trying to return forgotten items. Shoppers appreciate the friendly and experienced staff, particularly Keith, who is recognized for his knowledge and communication skills. Kappy's offers a wide selection of products at great prices, and if an item is not available, the staff is willing to order it. Many customers have shared positive experiences, including prompt deliveries and helpful advice in selecting the perfect drink. The store also hosts wine tastings and previously offered cocktail classes, enhancing the shopping experience. With a loyal customer base, Kappy's is seen as the go-to destination for those seeking quality service and a diverse range of beverages.
The manager, Rich/Rick is it?!? He seems to always have a great, helpful hello....... A customer left an item he had paid for, and the manager tried to catch him before he left the lot............... Not many people have that level of customer service anymore- sk hats off to him!!!!👍🙏🤔
February 2024
The best liquor store at Peabody North Shore . Great prices. Very friendly and experience staff. Keith is very knowledgeable person and great guy with perfect communication skills
I will continue shopping at this store and strongly recommend to anyone who is looking for superb customer service
January 2024
They are the best. They delivered to me after the driver could not deliver to my apt. I am in a wheelchair and cannot come to the lobby of my building. They sent another in-house driver. I can't thank the enough. I would recommend the store to anybody looking for great customer service. Thank you
