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August 2023 by Lynde Weston
While our sales experience was good, they sold us a used car with brakes that just barely passed inspection and didn’t disclose this information. When we went for an oil change 3 mos later we were informed we needed all new front AND back brake pads and rotors. We contacted them to make this right, it took 2 weeks for them to respond and they offered nothing, stating their sales team wasn’t aware of this info because it “passed” inspection. This is a high end Mercedes Benz dealership and we expected more from them.
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July 2023 by Trey Zaharek
Highly recommend this dealership - Ask for Max. He made my car buying experience simple and easy and was always transparent with me.
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March 2023 by Amy woisin
Steve Vasco did a good job helping us out and we were happy with our experience. Unfortunately, we didn’t end up purchasing a car from here, but the overall experience at this location was good.
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March 2023 by Victoria Twoguns
I want to thank Flagship Mitorcars and a big thank you to Steve Vasco for an amazing experience with my car purchase. He went above and beyond to get me the car I fell in love with! If you are planning on getting a car soon Steve is your guy!!!
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February 2023 by Chris Reynolds
Not sure why my review was removed but long story short Jake and Filipe that run the service department are top notch and the techs are awesome aswell.I appreciate them all up there.
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November 2022 by Aubrey Woods
I paid for a vehicle Oct 27 and was told it would ship the first week of Nov. It is now Nov 14 and it still has not shipped. Terrible communication from the sales manager, Jim.
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September 2022 by Ralph Gonzalez
I couldn’t have been happier with my experience at this dealership, it was an anxiety free purchase of a Mercedes Benz C class. Stephen Munro Was a pleasure to deal with, no pressure, we talked, I walked out of there feeling like I got a great car at a great price. And if there’s any stronger endorsement, my granddaughters love the car as much as I do.
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September 2022 by Jeff A.
Did what they said they would do it a timely fashion for a fair price in my Sprinter 3500. Chris M. is a very helpful and responsive service advisor also.
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August 2022 by Don D.
On August 19, 2022 I visited Flagship Mototrcars Commercial Vans in Peabody, MA. I worked with Kevin in the parts department and with Ben who is the shop foreman. Both of these guys were attentive, respectful, extremely knowledgeable and very helpful. I would definetley work with them again and recommend them to others. 100% positive experience. Thanks guys!! Don D.
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May 2022 by Christopher Lane
If I could give a zero star review I would. I called to purchase a Van and they provided me the sticker price. I offered my credit card to reserve the van and when I drove 29 miles to finalize the purchase the sales rep told me there was a $15,000 premium ABOVE MSRP. They deserve their reputation!I asked them how can they be so unethical and I drove off!
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February 2022 by Daniel Ruggiero
Great experience. We made an appointment to drive a used XC90, and the car was ready to go first thing in the morning, even though it had snowed quite a bit the night before.Steve Munro was very helpful and worked around our schedule. Overall it was low pressure and just a great car buying experience.
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October 2021 by Johanna Martinez
I am putting one star because I have too, But in all honesty It doesn't even deserve a star! Steven Munro made my experience horrible !! I went in for a test drive finished the process got approved for a loan. The last step was for Steven to send over purchase sales and agreement. I was waiting on Steve to contact me back as he said and that same day- I NEVER received a call. I gave him 24 hrs and called back the next day several times and couldn't get a hold of him. I called Marc Limage to speak to him about the car and it was told to me that Steven Munro sold the car that same day early in the morning. I was devastated he never communicated, He ignored my calls HE WAS VERY UNPROFESSIONAL!
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October 2021 by Chris McAdam
Great service quick and easy
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September 2021 by Jamila S.
My friend went to this dealership to buy a car and she spoke with an agent named Steven Munro she did a test drive and sealed the deal with buying the car she wanted. The bank called her the next day wondering why he hadn't called to send over the information. Come to find out he sold the car to some one else and never had the decency to communicate with her knowing that the last step of the process was his responsibility! He is very unprofessional and lacks basic communication skills. She was devastated because she absolutely loved the car!
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May 2021 by Alonzo Mcneal
Great customer service...
