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December 2023 by Kyle P.
WOULD NOT RECOMMEND
I wish I could give them zero stars… Our car was hit overnight in a hit and run. The damage on the driver side, back door, just before the tire (pic below). We talked to person who sold us the car thinking they would tell us to bring it to the dealership but he instead recommended Final Finish. After reviewing the quote, and trusting our rep, we decided to move forward. For what we thought was a quick fix, would lead us down a 3 week process. We brought the car in and it was fixed in about 3 days. When we inspected the car, it looked like the work had barely been done (pic below). We needed the car that weekend and asked them for an explanation but said that they ‘fixed’ everything. We pulled away not happy. THEN, a few days later while pumping gas I realized the door had been put on improperly after the Remove and Install. I had to bring it back to them wasting more time. When I picked up the car they were doing a final wash to it, but what really caught me off guard was them trying to bend and manipulate the door to make it ‘fit’ properly. I inspected the door and it seemed fine (so I thought) and left hoping this was the last of it. A few days later when I went to put the window down for my dog it fell through the door. They somehow broke the window motor inside the door (pic below), my guess is when they were bending the door to try and make it ‘fit’. I called the dealership and told them the story and they said they would take it from there. I called Final Finish and told them I would not be using their services any longer. I took it to the dealership and they were able to get the part and fix it in a few days and now it works great. The door still looks terrible and now needs about $2,000 to get it fixed back to normal. (This was a brand new car too) The only regret is not going to the dealership in the first place. Final Finish was the worst car experience I’ve ever had and I will never recommend them to anyone.
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October 2023 by Ricky B
Great places to fix your car
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October 2023 by justin jessamy
Great work!
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December 2022 by Sabeen Vatao
I would recommend Final finish . I had the excellent experience with them . The owner Peter Farley and his team is very help full and nice It took way less time than I expected also after service I had issue and whenever I called them they welcomed me happily and always fixed it .Again the staff of final finish peobody is wonderful very courteous understanding and responsive. They did everything possible to make the repair a positive experience that it was.
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November 2022 by Adrian Nkrondem
Good service
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March 2021 by Amanda Blodgett
After having a horrible experience with a dealership in purchasing a vehicle, I had the pleasure of working with Peter and his team at Final Finish to rectify the situation. The staff were professional, respectful and handled the situation with care. In addition to the customer service, the car repairs came out amazing. You would never know there was damage on the car. Places like Final Finish are far and few between these days - they truly put the customer first and I would highly recommend their services to anyone and everyone looking for car finishing. Thank you Peter and staff!Services: Body & Trim
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February 2021 by Barbara Caruso
Great groyp!
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October 2020 by T Silva
I use Final Finish in Peabody for the last 10 years ( should have left review long time ago).The work they do is way above average. Not once I had to complain about anything and that is why I don’t bother looking for other places.They are on time with everything.In this business it is hard to find good and honest service but I do trust them. Israel, the shop manager, is amazing and he does make sure the work is done on time and with quality.Great job there, totally recommend.
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February 2020 by Norman Zimmermann
They do good work and good prices.
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October 2019 by Rick Smith
Car looks fantastic. Like brand new. Team is as great to work with and helped work with the insurance co. Would definitely use final Finish again
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September 2019 by Patti Barker
Great service
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July 2019 by Isaac Asante
It is almost unbelievable the kind of work Final Finish Collision Center displays. Israel is very pleasant to work with as well as the rest of the staff at this auto body shop. My car was in and out of the shop with no delay. The work that was done on my car was just amazing, my car look even better then it did the very first day I purchased it. One can never go wrong with Final Finish Collision Center in Peabody. They staff there are very respectful and professional. They listen to their customers and deliver exactly what they want but even better. Hands down the best auto body shop. Thank you very much Israel and your whole team!
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July 2019 by Mary Stickney
Had my 2007 Toyota detailed, excellent job!!!
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June 2019 by Harry Bennett
Professional service. Great staff. Would highly recommend this team of experts to handle your high end or luxury vehicle. For the money you can’t get a better service. Will be using them for all my body and detailing needs in the future.
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June 2019 by Dorina A.
Stay away from this place especially if you are a female senior ... charged for work they did not do ... went through a car wash and all scratches were back. STAY CLEAR ..
