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November 2023 by Gianna Brown
I recently bought a Honda CRV from Elite Pre-Owned Auto and let me say it was one of the best experiences in my life! I have been searching for a car for moooonths and I stumbled across a CRV on FB market that they were selling but when I got there unfortunately they did not have the car. Mike told me there were two other CRVs available and I fell in love with a 2013 Honda CRV. The process of financing was tricky but he went through loops to help me find the best possible way to get a loan and for a first time buyer who was very anxious, he eased my anxiety as we found the best option for me. The crew there are hardworking, honest, and truly care about their customers. Thank you Mike + the crew for helping me buy my first car!! I appreciate all your hard work and helping with any questions I had. If you are looking for a nice pre-owned car, this is the place to go!!
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October 2023 by Anthony addesa
Read read read please be advised if I could give no stars I would this place elite preowned auto is a scam Mike Alvin and Ashley will fast talk you into an automobile which is a lemon. Please be advised I bought a 2010 Subaru Tribeca it’s been in the shop three times by matter of law. This is considered a lemon to no avail has been fixed even though they said they replaced four sensors this five codes currently on this automobile including a faulty transmission. I just want anybody too know this place is a scam please note these are not and will never be quality cars. I strongly and Adamantly advise whomever to not go here for a used car and any capacity. I hope this helps the next person. Good luck.ps. read all reviews, including five complaints from the BBB
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October 2023 by Anthony A.
read, read, read attention. Please be advised Elite preowned auto is a scam, Mike, Alvin, Ashley, and whoever else you deal with they fast talk you into cars that are considered by law in reality. Lemons reviews are horrendous. They've had five complaints so far by the BBB not, including the one going in for myself, I strongly advise tries to buy car from here you do not please do your research look at the reviews the one thing they have in common there's always problems with these cars they do not and will not stand behind any of them. I bought a 2010 Subaru Tribeca , it has transmission trouble and it needs four senses. Total $2500 in Work. Please be advised I hope this helps the next person and our family wishing to buy or check out from Elite. Preowned auto buyer beware. Good luck.look at some of his words too me it says it all
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October 2023 by Tom Knox
Mike and his team are fantastic. We purchased a Ford edge from them and could not be happier. Mike took the time to answer all my questions even though he was on vacation. We just picked up the car yesterday and everything went smooth. The car was inspected, detailed, and plates ready when we showed up for pickup. If you're in the market for a good used car, you need to go see Mike.
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September 2023 by Irene Schrank
I was very happy with the service here. Alvin was very helpful with showing me several options with no pressure. I was also very happy with Mike who negotiated my loan and warranty. Very professional kind people here and they made buying a car a wonderful experience! Thank you!
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September 2023 by Adam Zeren
I'm really happy with the whole process of getting a car through Elite Pre-Owned. After putting in a credit inquiry Gloria reached out to me. She helped me figure out my best options. She was extremely helpful even though it was just about their closing time.And I then started working on financing with Mike and Ashley in their office.Mike, Ashley. and Gloria are the most down to earth, friendly people I've ever dealt with in purchasing a car. Mike bent over backwards to find me a good deal and drove off happy with my purchase.
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September 2023 by Sophia Bishop
Was in urgent need for a new car and got the best deal on a 2014 Dodge Durango here! They are an awesome team and provided amazing service. Highly recommend
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August 2023 by nadene allen
On August 19, 2023 I went to their office to purchase a 2012 Ford Fusion. I was greeted by the service manager, Mike, who was extremely helpful explaining all the details that I needed to purchase the vehicle. His office staff, Ashley and Matt, also assisted with my purchase. The car was checked over by a mechanic, thoroughly cleaned, and test driven. Mike had the registry documents ready for me and also assisted me with my insurance company and car warranty.As a new buyer I could not have been more satisfied by the help of Elite's staff. They answered all my questions and I know they will be there if I have any more.The car is excellent and I am a very happy satisfied customer!!
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August 2023 by Cathryn McBournie
Super friendly and helpful staff! Fast turnaround from buying the car to getting the car. They truly make everything as fast and painless as possible. 10/10 recommend this place for your car buying needs.
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July 2023 by Lauren DiGennaro
Nothing but the best experience here! Every one from the mechanics to the owener are very professional and quick to help with any problem that might arise. Mike and Ashley are the best and I will definitely go back when the time comes!! Thank you so much for all you did in helping me get my car!
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June 2023 by Noelia Febles (Noel)
If I could give it less than a star I would I went there at first everything was a great the manager Mikey D was pleasant very nice.. I had the car for less than a week when lights on the dash started coming on I called him to let him know what was going on with the car.. his true colors showed then he called me all kinds of names.. lied about the price of the car I didn't find out till I called the loan company to cancel the loan....this place is basically selling lemons it was a mess I don't recommend anyone going there. This place is selling messed up cars and hoping the customer doesn't find out till after the 30 days. I will be reporting this business to the BBB.
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June 2023 by Ryan Wilson
I recently went to Elite Auto looking to purchase a car. Average credit at best and Mike helped me every step of the way to ensure I could finance the car I wanted. Very professional, down to earth guy who made the process stress-free. I highly recommend you go to Mike and his team for your next vehicle.
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June 2023 by Babs C.
Elite has been amazing.Not only they amazed me with there customer service.I was very snippy with Ashley I was just dealing with to much any other sales person would of snapped she sat and talked to me .She's is amazing in customer service and a great person.whem filling out the paper work I felt so welcome I didn't even wanna leave the office.Mike was wonderful also I do not know many of there names but there were a few people there .Anyone who is looking for a car go here.They have all kinds of cars and know there stuff.They have gone above and beyond for me Thankyou guys for selling me a great car but also being great people
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May 2023 by Kristen Bilodeau
I wish I could give 0 stars. I put in an email request for my info on a vehicle with no pictures and a vague description. Finally 2 days later I got a text message from Danny talking about finance options. I still haven't received any information about the vehicle or any answer back. Never doing business with them!
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May 2023 by Shannon Fasanell
I’ve just recently purchased a Gorgeous Pre-Owned 2009 Toyota RAV4. I was browsing through Carfax and found Elite Pre-Owned Auto in Peabody 153 Newbury st Peabody, Mass 01960 right off of Rt One North. I got in contact with one of Michaels employees he got 2 really nice guys working with him in the office over there. MiChael is the owner and boss he’s hilarious and he’s got Danny is he right hand man he’s my guy too and u got Johnny I call him Johnny Boy lol love all of em they r hilarious so funny I felt and instant respect from them all and bond almost would think I’ve known them my entire life! God works in mysterious ways and I’m so happy for this case!!!! I think they r all so funny and so nice! They got me approved to finance my car and with low payments a month 240$ I am a single mom so I believe they helped me get approved to finance my car and have it all ready to go for me within less than 48 hours I had to be in Boston at Fenway to clean the field after the Red Sox Game started on 4/14 to go on every night until 4/20 so Michael promised me I would be driving in my own car by the time 4/14 came I went there on 4/12 so less than 48 hours I had my car and plates in hand ready to pull out the dealership lot! I literally love all them guys over there if you need a good car that will last u go to Elite Pre-Owned Auto 153 Newbury St in Peabody, Ma 01960